RuataniwhaDyeStudio

Distinctive, traceable hand-dyed yarn

Nelson, New Zealand On Etsy since 2015

RuataniwhaDyeStudio

Distinctive, traceable hand-dyed yarn

Nelson, New Zealand | 531 Sales

Announcement    Welcome to our shop! Hopefully there is a special something here for you! Thanks for stopping by.

See www.ruataniwhadyestudio.com for more information.

Announcement

Last updated on May 16, 2020

Welcome to our shop! Hopefully there is a special something here for you! Thanks for stopping by.

See www.ruataniwhadyestudio.com for more information.

Items

 

All Items

Steph

Contact shop owner

Steph

Reviews

Average item review
5 out of 5 stars
(112)
See reviews that mention:
quality 4 shipping 23 customer service 10

About RuataniwhaDyeStudio

Sales 531
On Etsy since 2015

Shop members

  • Steph

    Owner

    WELCOME to Ruataniwha Dye Studio! We dye ethically sourced yarn from New Zealand and the UK with the utmost scientific rigour.

Shop policies

Last updated on March 23, 2020
We hand dye small batches of yarn in whimsical, nature-inspired tones. We dye yarn of the highest quality, ethically sourced from New Zealand and the UK.

Accepted payment methods

Paypal
  • Other Method
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If for any reason you are not 100% happy with your yarn, please contact us within 14 days and we can arrange an exchange. Yarn must be returned to us in the exact same condition that it left.
Unfortunately, we can not refund postage costs and take no responsibility for yarn that is lost or damaged in the post.
Payment
Payment should be made using Paypal or bank transfer by arrangement.
Shipping
Yarn is shipped within 3 days of a sale. I use standard post to reduce the cost for you, the customer. Sadly, I can not be held responsible for items that are lost or damaged in the post.
Additional policies and FAQs
Any charges or duties attracted during shipping are the sole responsibility of the purchaser.