RubyFayesVintage

Vintage Clothing 1910's 1920's 1930's 1940's 1950's

Colorado, United States · 1143 Sales

RubyFayesVintage

Vintage Clothing 1910's 1920's 1930's 1940's 1950's

Colorado, United States 1143 Sales On Etsy since 2012

5 out of 5 stars
(485)
Shop owner

Ruby Faye

Contact

Announcement   ⚜Welcome! Thanks for stopping by! ⚜

Announcement
Last updated on Sep 8, 2016

⚜Welcome! Thanks for stopping by! ⚜

Ruby Faye

Contact shop owner

Ruby Faye

View all 109 items

Reviews

Average item review
5 out of 5 stars
(485)
Heather

Heather on Sep 25, 2016

5 out of 5 stars

Love the dress! Was slightly concerned about the price and the no-return policy but it turned out to not be a problem as the measurements were on spot and the dress was as described. Cannot wait to wear to Nanny's 100th birthday extravaganza! Shipped quickly and was very prettily packaged.

Frith Wilkinson

Frith Wilkinson on Sep 23, 2016

4 out of 5 stars

Lovely dress, thankyou. I gave one star less as I do think it was a bit overpriced for how faded the metallic paint is. Great service though and very quick to respond and quick delivery.

zoeynews

zoeynews on Sep 23, 2016

5 out of 5 stars

The dress is amazing - beautifully made and in perfect condition. Ruby was incredibly helpful and even gave me recommendations for where I could go to get a matching petticoat. All around a great experience and I will definitely go to Ruby next time I want to add to my vintage dress collection!

View all 485 reviews

Shop policies

Last updated on May 11, 2016
Providing beautiful and unique vintage clothing from the 1900's to the early 1960's.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept both Etsy Direct Check-out and PayPal as forms of payment. If you ask for something to be reserved, payment is due on agreed upon date, if payment is not received that day we reserve the right to remove the item from reserve or sell it to another interested party. If you wish to cancel a purchase please let us know as soon as possible, because we do sometimes ship same day or next day after purchase depending on the time of day purchase occurred.

If you pay with an eCheck, item will not be shipped until the check clears.

We do offer layaway on items over $150.00. Items are only available for layaway option when the item has been listed for at least a week. If you have questions or are interested in a layaway please don't hesitate to message us, we will give you all the details and options.

Normally our layaways are broken up into a maximum of 3 payments over no longer than 2 months. To start a layaway a deposit of 25% of the item price, is non refundable, is due in order to start the layaway. This can just be part of your first payment, it is not 25% on top of the total balance. If for some reason you can't make a payment on the payment date, no problem please just let us know. If a payment is more than 2 weeks late, the layaway will be canceled and you will be refunded what you have paid minus the 25% deposit.
Shipping
I usually ship 3 days a week. If for any reason there is a delay I will message you and let you know. For domestic purchases, if you need an item by a certain time that is quicker than 2-3 days priority, please let me know before purchasing and we can discuss expedited shipping options/cost. For international orders shipping is usually between 6-10 days, but can take as long as 6 weeks because it has to go through customs when it enters your country. I can ship international things through expedited shipping but it is pretty expensive so if the buyer wants that, please let me know before purchasing and I will adjust the shipping cost for the item. If you have any questions, feel free to contact me!

****INTERNATIONAL BUYERS**** Please be aware of your country's custom/VAT fees! These fees are always the responsibility of the buyer, never the seller. These fees are not included in the price of the item or shipping and will under no circumstance be refunded. If buyer rejects item due to customs fees and the item is returned to Ruby Faye's Vintage, buyer is still responsible for shipping expense and will not be refunded cost of shipping. There will also be a 10% restocking fee deducted from the refund.

It is a federal offense to falsify customs forms and I can not mark item as a lower value or as a gift. I don't like these fees either but unfortunately there isn't anything I can do.
Refunds and Exchanges
SALES ARE FINAL because all items in the shop are authentic vintage. We pride ourselves on taking a lot of time and care into provided beautiful vintage garments in great condition and thoroughly examine each piece to make sure flaws are noted, even if they are really minor.

Returns are only done if item is grossly misrepresented or flawed. We do not except returns due to fit or buyers remorse! Please check your measurements and measurements of a dress or similar item you own, if in doubt! If you need any additional measurements or help taking your measurement, please feel free to message us, we are happy to provide any additional information you need.

If a return is done, we must be contacted within 5 days of receiving the item. Refunds are not issued for items in which we were not contacted prior to the item being shipped back. Approved returns will be issued a RMA# that needs to be written on the front of the box. If a return comes back without a RMA# the item will be returned to sender and no refund will be issued.

The item is expected in same condition as it was sent out. We can not accept returns for items that are damaged by the buyer, such as stretching, breaking of seams or from wear. If a return is authorized and the item shows damage or wear from the buyer, only a partial refund will be issued. If you question the fit, please be sure to measure yourself prior to buying. Buyer is also responsible for shipping costs if item is allowed to be returned, unless the reason for return was a oversight or mistake by Ruby Faye's Vintage. If there is any issue, please just let us know we will work with you on it!
Additional policies and FAQs
The main thing is that we want you to be happy with your purchase, and are always willing to work with you to insure that you are pleased with your purchase. If you have any questions or concerns please don't hesitate to contact us. We will get back to you quickly!

Please be aware that almost all garments are pinned to the dress form to show the actual shape of the garment. Always go by the measurements for proper fit. Returns will not be accepted if you just looked at the dress form and assumed that that would be the proper fit.

SALE POLICIES

Sale discount is only on items in the sale section and does not apply to any other item in the other sections. Sale price can not be combined with any other offer or discount. Sale price is only valid during the sale days. No reserves or layaways are allowed on sale items.

Sales are never retroactive, if you purchase an item and the shop goes on sale the following day, you will not be reimbursed for the discount offered during the sale. Sale prices are only available during that sale. If you miss the sale, you missed the discount.