RubyKimono is taking a short break

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greygoat

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greygoat

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Shop policies

Last updated on July 8, 2012

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
In general, I accept returns that are unworn and in the original condition.

I will pay return postage if: I've made a mistake
You need to pay return postage if: you just don't like it or you've ordered the wrong size (in which case I will pay for the replacement to be sent out).
Payment
I accept Paypal (no echeques) and debit/credit cards. If you're in the UK I can also accept postal orders and cheques but these will take longer to clear.
Shipping
All items are carefully wrapped in tissue paper and sent in sturdy postman-proof bags. Parcels are insured for up to $60. Contact me for higher value insurance (I do not build this cost into my prices automatically as it adds approx $8 to the cost).

UK customers: Estimated delivery time: 2 working days. Please contact me if you would like Recorded (signed for).

US/Canada/Other international customers: Estimated delivery time: 5 working days. If you would like to be able to track your parcel online it costs another $6.50

European customers: The price given for France is to include all countries in Europe. Estimated delivery time: 3 working days. If you would like to be able to track your parcel online it costs another $6.50.