RubyNRio

Welcome!

Knoxville, Tennessee · 78 Sales

RubyNRio

Welcome!

Knoxville, Tennessee 78 Sales On Etsy since 2013

5 out of 5 stars
(15)

Shop owner

Lyn

Contact

RubyNRio is taking a short break

Loading

Note from shop owner Happy Day. Thank you visiting Ruby N Rio. I am sorry we are not available for shopping right now but we are very busy revamping the shop. I am so excited about what is to come and look forward to you seeing what new things are coming to the shop! Thanks again, and see you soon!

Note from shop owner

Last updated on Apr 2, 2017

Happy Day. Thank you visiting Ruby N Rio. I am sorry we are not available for shopping right now but we are very busy revamping the shop. I am so excited about what is to come and look forward to you seeing what new things are coming to the shop! Thanks again, and see you soon!

Lyn

Contact shop owner

Lyn

Shop policies

Last updated on November 21, 2015
I obtain great pleasure and take equal pride in creating home decor items from scratch. Every season gives me a reason to seek out new fabrics- colors/patterns- and ideas for decorating. I am always looking for an excuse to refresh and redress! I would like to share these creations with you!

As my customer - your satisfaction comes first!

Some of these items are Ready-Made, others are Custom-Made. I welcome any requests for changes of color, etc. Please do not hesitate to ask!

Return/Refunds on custom made items are limited but I will work tirelessly to your satisfaction.

Thank you for visiting!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Credit Cards, Etsy Gift Cards, and PayPal are all accepted

Ready-Made Items are shipped only After payment is received and cleared.

Custom Items are put on the roster to be made only after payment is received and cleared.

Tennessee residents are charged Sales Tax.

Custom items cannot be cancelled once production has begun-BUT I will work with you anyway I can- just contact me. I understand that sometimes there are extenuating circumstances or that something just might not work for you after all. NEVER SAY NEVER!
Shipping
Most items are shipped USPS Priority with tracking numbers. Tracking numbers will be supplied to you.

Shipping charges are listed for shipping inside the continental United States. Should you require shipping elsewhere, please request a shipping quote. I would be happy to supply this information to you. I will ship to anywhere you are!

Insurance and/or Expedited shipping can be obtained if requested in advance with additional charge.

Please contact me with any questions or concerns regarding shipping and charges for shipping.

Please contact me regarding any special needs.
Refunds and Exchanges
It is my goal to see that all customers are satisfied with the quality of their items.

Ready-made items are returnable within 5 days if not satisfied with quality of item. I must be contacted prior to return being made. Shipping will be the responsibility of the customer. Returned items will be refunded minus 15% restocking fee.

Custom items are non-returnable/non-refundable. However, I will work tirelessly with you to make sure any alterations or adjustments are made to your satisfaction. Shipping will be reimbursed on alterations/adjustments.
Additional policies and FAQs
Please feel free to convo me with ANY question, concern or special request.