autumninmaui on Jan 17, 2017
The cards with colored words were nice but 4 out of 10 cards (ordered 2), were without color-- I assumed they would all have the THANK YOU in a color. Also, it came with 4 very dark brown envelopes which would difficult to mail since hard to see the ink. The other envelopes were fine. Service was prompt. Just disappointed with the non-color cards and the very dark brown envelopes. oh well....
Ruby responded on Jan 17, 2017
I am very sorry to hear you were disappointed with your order. I am mailing more cards today in all colored ink and no dark envelopes. In the future, if you have preferences on color it is helpful to let sellers know. The Impression thank you notes are my most popular card. The set was listed as a sale set of imperfect cards in mixed colors. When you realized it was not what you wanted, it would have been very helpful to let me know directly so that I could fix the problem. I never want my customers to be left unhappy. I will go above and beyond in anyway possible to ensure you feel good about your purchase. I know when you make a purchase online to me you are extending your trust and I never want you to feel disappointed when you buy from Ruby Press. Please let me know if there is anything else I can do. Best, Ruby
Leslie on Jan 5, 2017
Absolutely beautiful product -- highly recommend
reneerasmussen23 on Jan 2, 2017
Love + Letterpress
Ruby Press is the fruit of Ruby’s long held fascination with, and admiration for, paper. The paper is hand-cut, the ink is hand-mixed, and each piece is hand-fed through antique presses with love — so that the resulting product is a work of art worthy of giving to the people you admire.
Ruby Press is a one-woman operation, started when Ruby Shadburne decided to shuck off corporate servitude and put her design education and experience to more exciting use. It all started when a couple of presses mysteriously came her way. Not one to scoff at fate, Ruby seized a hammer, remodeled her garage into a print shop, and set about practicing the craft of letterpress–printing day and night.
The sweet little shop features cabinets brimming over with old type, two turn-of-the-century presses, and loyal shop dog Hannah Banana. Sustainability is a top priority: we use tree-free and recycled papers, low VOC cleaners, and soy-based ink. Our care goes way past simple concerns: We are cautious about not creating unnecessary waste. We reduce, reuse, and finally recycle everything that comes our way.
Owner, Designer, Letterpress Printer
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)