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RubyRedcrafts' Shop Announcement

RubyRed handmakes pretty decorative homewares,party decor and gifts.
Based in the Oxfordshire countryside and working with mainly vintage textiles and haberdashery

RubyRedcrafts' Shop Policies

Welcome

Hello and welcome to my little shop in the English countryside!
My little shop is filled with delights for you to mooch through!
All items are handmade with care.

Payment

I only use PayPal as it's quick and easy for my customers and myself.

Shipping

Please make sure your address is correct on the Etsy order form as this is the one I use for sending out all orders.
P&P cost covers packaging and time and travel to the Post Office. Once the item is posted I cannot be held responsible for items lost in transit but I always obtain proof of postage so will assist in any way I can to track the package.
Items will be posted out within 1-2 working days
Sometimes when buying multiple items the shipping adds up, I refund on postal overcharges of £1.00 or more.
Items posted overseas will be posted airmail, this usually takes 7-14 days but occasionally can take up to as long as 3 weeks at busy times like Christmas.

Refunds and Exchanges

My handmade items are lovingly made with attention to detail.
I want you to love your purchase, so if there's a problem please get in touch with me through Etsy conversations within 7 days so we can try to sort it out

Additional Policies and FAQs

Everthing in my shop has been handmade and will be prettily packaged and dispatched within 1-2 working days.

Last Updated April 3, 2014