RubySwanDesign

Fairy Tale Inspired Jewelry for Strong, Resilient Women

Corvallis, Oregon · 7 Sales

RubySwanDesign

Fairy Tale Inspired Jewelry for Strong, Resilient Women

Corvallis, Oregon 7 Sales On Etsy since 2015

0 out of 5 stars
(1)
Brenda Hibbs

Contact shop owner

Brenda Hibbs

View all 32 items

Reviews

No reviews in the last year
  • pearlesecents

    pearlesecents on Mar 12, 2016

    5 out of 5 stars

    Absolutely one of the most beautiful pieces I've ever purchased. The piece flows with beautiful lines and hangs so nicely. It was a blast working with Brenda. She is precise and very detailed. She wants us happy. And, I am very happy. Thank you, Brenda.

About

Welcome! 欢迎您! Bienvenue! Добро пожаловать! आपका स्वागत है! Bienvenido! Herzlich Willkommen! Bem-vindo!

I have always loved fog. And water. I grew up along the Northern California coast, near enough to the Redwood forests to ride my bike into their cathedral-like silence when I needed a buffer from life's troubles.

For me, nature represents peace. Solace. Calm, serenity, clarity. Faith. Now 60, my love of nature leads me to create beautiful jewelry pieces, inspired by the stories and tales that brought me comfort as a child, and influenced by the Art Nouveau and Arts & Crafts movements of the late 19th century.

There is also deep meaning for me in the pieces I create. As is, unfortunately, common amongst women, life has occasionally dealt me hard blows from which recovery was difficult, sometimes leaving me feeling like my heart had been beaten and battered. So I design every piece to include at least one small part that is "forged and hammered," to remind the wearer (and me!) that, despite life's trials and troubles, we are stronger than we used to be, more resilient than we think, and ready to face future challenges with positivity!

I do hope you enjoy my creations as much as I enjoy making them! And if you are looking for something special that I haven't thought of yet, you're welcome to message me so we can discuss it ;)
-----------------------------------------------------------------------------------
Some of my creations are made from a very special type of Sterling Silver called "Argentium" that not only makes beautiful jewelry, but has many other superior qualities as well. According to the official website, Argentium Silver is:

PURER - Argentium's 935 and 960 grades set new purity standards for silver. Argentium is always purer than traditional sterling silver.

NATURALLY BEAUTIFUL - Argentium silver does not require plating and is the natural colour of pure silver.

BRIGHTER - Argentium silver is brighter and whiter than platinum, white gold and traditional sterling.

HYPOALLERGENIC & ANTIBACTERIAL - Argentium is a perfect choice for those who are unable to wear traditional sterling silver.

HIGHLY TARNISH RESISTANT - Argentium silver is low maintenance, easy to care for and simple to keep clean.

RESPONSIBLE SILVER - It is certified that Argentium is produced using only recycled silver.

In addition, as a maker, Argentium Silver is a fun and easy material to work with, as it fuses easily, gets softer when annealed than Sterling does, yet one ends up with a harder and sturdier piece than with traditional Silver.

Shop members

  • Brenda Hibbs

    Owner, Designer

    My muse is the small child I was before life's trials affected me. “What happened to that little girl who looked at the world with eyes of wonder? Is she still in here?" Inspired by fairy tales, I'm finding out through the art of jewelry-making!

Shop policies

Last updated on March 6, 2016
Thank you for visiting Ruby Swan on Etsy! My name is Brenda, and if you don't see exactly what you're looking for in my shop, please do Convo me and and we can collaborate on a beautiful design just for you!

✤BELOW ARE MY SHOP POLICIES. Please take the time to read them before buying.

✤ Etsy CONVO is the best way to contact me with any questions.

✤ My custom pieces generally take about a week to finish beautifully, package prettily and ship safely. Non-custom pieces ship next business day.

✤ Not sure how to purchase an item? Here's a step-by-step guide.
http://www.etsy.com/help_guide_checkout.php

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
✤ Honestly, at the time of my writing this I cannot imagine having a customer who is unhappy with one of my creations, but, well.... I know life happens. If you need to return an item to me for refund or exchange, I'm sure you'll agree that the following are reasonable and fair:

*** Please CONVO me BEFORE shipping anything back, so I know to expect it. I will not accept a return unless I have been notified in advance.

*** Please make sure that the return shipping date is within TEN (10) DAYS of purchase. Buyer is responsible for return shipping cost.

*** If possible, put it carefully back into the original packaging so that it comes back safely to me. It is my expectation that the item will be in the EXACT same condition when I get it back as it was when you received it.

*** After I receive your item, your refund will be through the same method that you originally used for payment.

*** EARRINGS: Post earrings may not be returned, for hygienic reasons. However, I can replace other types of ear wires and clips, so for these types of earrings, a $10.00 FEE will be deducted from the refund to cover the time, material and shipping cost of replacements.


✤ REPAIRS: I know how disappointing it is to have a favorite piece broken, and I do my best to make sure everything that leaves the little Mad Scientist Lab is as perfect as I can get it. However, again, life happens. Please CONVO me within TEN (10) DAYS to notify me of any defect that needs repairing. Thanks!


✤ RESIZING: Please try to take careful measurements before making a purchase. However, if it goes awry, I will be happy to resize any piece for you. Just ship it on back here and I'll get to it as quickly as I can. I will invoice you through PayPal for the return shipping cost.
Payment
PAYMENT METHODS:
I accept PayPal and credit card payments directly through Etsy. I never have access to your personal or financial information, outside of your shipping address and your email address, so I never see your credit card number or billing address, and am unable to charge your card after the sale.

✤ eCHECKS: PayPal does not allow shipment of items until your eCheck clears, usually less than a week from payment initiation.

✤ CHECKS and MONEY ORDERS: Although they can cause delays up to 2 weeks, I do accept both; please make them out to Brenda Hibbs. Items purchased with money orders and checks will be shipped after the funds clear my bank.

✤ Please pay within 5 days of confirming your order. If payment has not been received after that period, your order will be cancelled

✤ CANCELLATION POLICY:
If you need to cancel an order, please do so as soon as possible, but please understand that if you are ordering a custom piece I cannot cancel your order after it has been made nor after it has been shipped [yes, people have actually asked me for this!]
Shipping
✤ SHIPPING OPTIONS: I ship via United States Postal Service only (FedEx and UPS are cost-prohibitive) and offer the following services:

Within the US:
First Class Mail (2-5 business days)
Priority Mail (2-3 business days)
Priority Mail Express (1-2 business days)

Worldwide:
First Class Mail (estimated 2-6 weeks)
Priority Mail (estimated 1-3 weeks)
Priority Mail Express (Guaranteed within 3-5 business days)

*** Shipping upgrades are available at checkout. If you require another handling option, please let me know PRIOR TO PURCHASE, and we will see what can be worked it out.

*** Tracking information is NOT available for International First Class packages once they leave the US. International Priority parcels ARE tracked.

*** All domestic packages are tracked.


✤ IMPORTANT INFO REGARDING INTERNATIONAL ORDERS:
By law I cannot check "gift" on customs forms under any circumstances. This practice of falsifying documents is illegal and could result in prosecution. Please do not request this; thank you for your understanding.

*** Please note that Etsy automatically fills out the customs forms for declaration of item and value.


✤ About CUSTOMS FEES:
International customers are responsible for all fees that may be imposed by their country of residence, including import taxes, customs duties, and fees levied by the buyer's country. These are NOT extra postage fees, and I (the Seller) am not responsible for these fees. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be or if they will even be requested of the buyer. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have a value declared on customs forms - no exceptions.

*** Exact shipping times for international orders can NOT be guaranteed due to possible customs delays.

*** Here is a link to give you the approximate costs: www.dutycalculator.com/new-import-duty-and-tax-calculation


**********************************************

✤ INTERNATIONAL BUYERS, PLEASE NOTE: Due to the repeated occurrence of orders being lost or stolen when shipped to certain countries, I have adopted the following policy affecting ONLY these countries:

Italy
Malaysia
Mexico
Saudi Arabia
United Arab Emirates

If an order is placed to be shipped to one of these countries, I will contact you and request a shipping address to a country not included on this list. If no alternate address can be provided, you have TWO CHOICES: I can cancel and fully refund the order OR I can ship the order as requested.

However, if the order shipping to one of the above countries is lost or stolen, no second order will be shipped AND no refund can be given.


**********************************************


✤ BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO AT TIME OF PURCHASE. I ship to the address given in Etsy checkout, and am not responsible for mis-keyed addresses or errors made by the buyer in checkout or the misdirection of packages due to incorrect address entries.


✤ SHIPPING CONFIRMATION & TRACKING:
When your order ships, you will receive a confirmation email with your tracking number. Etsy generates this email the moment I print the shipping label. Sometimes the US Post Office is a little behind, so please allow 24-48 hours for USPS to update the tracking information.


✤ DELIVERY DATES:
I cannot guarantee delivery dates unless you purchase a USPS Priority Mail EXPRESS upgrade. This is the only method of shipping with a guaranteed delivery date. (Even then, the USPS is not perfect, and sometimes packages are delayed or even lost. I will refund shipping fees for Express Mail if it is not delivered on time, then I'll take it outta their hides *GRIN*)


✤ LOST PACKAGES:
The USPS does not consider a domestic package to be lost until 30 days have passed. International orders are not considered to be lost until after 6 weeks have passed. If your tracking info is not updating, please contact the USPS, who can put a tracer on your package and help track it down.

*** If your package has been determined to be lost, I will replace your order after this time period. My policy for lost packages is replacement of the original order.

*** If your tracking shows delivered, but you have not received the package, please contact your local post office and ask your mail carrier where they left the package. Sometimes USPS leave packages with neighbors, under patio furniture, in garages, and even under bushes. Please also check with other members of your household to see if they have received the package BEFORE contacting me. Thank you so much!
Additional policies and FAQs
✤ PACKAGING: Your item will arrive ready for gifting, in a lovely black box with a gold ribbon. I never put sales tags or receipts inside the gift box.


✤ FACEBOOK: For tips, inspiration, special deals, sales, giveaways and some friendly repartee', follow Ruby Swan on Facebook:

** http://bit.ly/RubySwanFacebook **


✤ PINTEREST: What a wonderful, useful and inspirational tool! You may visit my Pinterest boards here:

** https://www.pinterest.com/RubySwanJewelry/ **


✤ REVIEWS:
Part of my pleasure in filling your order has been to get to know you at least a little bit. We all have something special to offer the world, and I truly believe that any challenge can be met; any puzzle can be solved, in an equitable manner. It is my goal for you to be 100% thrilled with your order, so if a problem arises I would love the opportunity to fix whatever it may be.

*** Positive reviews are very important to sellers; and we creative types are a sensitive lot. I love to hear happy stories from my customers, and good reviews allow me to share them with anyone interested in my shop. So please do leave a review after you receive your item from me, or any other seller. Everyone on Etsy will appreciate it!


✤ FREQUENTLY ASKED QUESTIONS:

*** Why doesn't my pendant come with a chain? ANSWER: My taste in chain is NEVER going to match someone else's, so instead of providing a specific chain for your pendant I keep a variety available in my shop for purchase. Also, the pendants sold without chains are less expensive for the customer!

*** Can I contact you by email? ANSWER: YES! RubySwan [!at] juno.com

*** How do I use a Coupon Code? ANSWER: On the CART page you will see a box next to a button that says “Apply Coupon." Enter your coupon code into that box and hit Enter; you will see it reflected in your total. If for some reason the coupon code did not work, please leave me a comment during checkout with the code and I will refund it back to you.

*** How can I make sure my piece fits correctly? ANSWER: Good measurements are a must. But sometimes it's nice to have a little assistance, so I created this Pinterest board called, "that's so | FITTING!" to help:

** https://www.pinterest.com/RubySwanJewelry/thats-so-fitting/ **


✤ COPYRIGHT: As the artist, I retain all copyrights of my work and it is not licensed without my explicit permission. I also retain the copyright of the images of my work as displayed on this website and others.


✤ CUSTOMIZATION: Please feel free to contact me via Etsy CONVO system if you see an item that you would like to have customized for you (longer or shorter chain, different color or quantity, different ear wires, etc.)


✤ About ARGENTIUM STERLING SILVER:
Argentium Silver is a modern version of sterling that not only makes beautiful jewelry, but has many other superior qualities as well. According to the official website, Argentium Silver is:

PURER - Argentium's 935 and 960 grades set new purity standards for silver. Argentium is always purer than traditional sterling silver.

NATURALLY BEAUTIFUL - Argentium silver does not require plating and is the natural color of pure silver.

BRIGHTER - Argentium silver is brighter and whiter than platinum, white gold and traditional sterling.

HYPOALLERGENIC & ANTIBACTERIAL - Argentium is a perfect choice for those who are unable to wear traditional sterling silver.

HIGHLY TARNISH RESISTANT - Argentium silver is low maintenance, easy to care for and simple to keep clean.

RESPONSIBLE SILVER - It is certified that Argentium is produced using only recycled silver.

In addition, as a maker, Argentium Silver is a fun and easy material to work with, as it fuses easily, gets softer when annealed than Sterling does, yet one ends up with a harder and sturdier piece than with traditional Silver.