Rubypearl

Rubypearl

Austin, Texas On Etsy since 2006

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A buyer bought a gift from this shop and gave it a 5-star review!

Rubypearl

Rubypearl

Austin, Texas | 361 Sales

Announcement    We use vintage, recycled and reclaimed materials to make one of a kind dresses for little girls, ladies, poets, outlaws, iconoclasts, free thinkers, and rock stars.

Announcement

Last updated on Jan 23, 2019

We use vintage, recycled and reclaimed materials to make one of a kind dresses for little girls, ladies, poets, outlaws, iconoclasts, free thinkers, and rock stars.

Items

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    Sunny Haralson

    Contact shop owner

    Sunny Haralson

    Reviews

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    quality 8 shipping 12 customer service 21

    Shop policies

    Last updated on January 23, 2019
    We make dresses and tops for women of all sizes and girls size 9 mos-14 girls. Smalls and mediums are the biggest sellers so we make more of those, and so you'll see more of them on the site, but many beautiful plus size dresses have been made. We specialize in broad shoulders or larger bust sizes as well.

    A note on textiles:
    Vintage materials are old, which means they are sometimes worn, sometimes have tiny holes, sometimes imperfect in little ways. I fix what I can, and if it doesn't detract from the coolness I use the fabric anyway. I forgive the little imperfections because it allows me to make beautiful creations out of materials that are environmentally friendly. It is cool because it's vintage. But it is also old and imperfect because it is vintage. It is completely impossible to separate the two. We do everything we can to assure that everyone is happy with their purchases.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    • Other Method
    Returns and exchanges
    I gladly accept exchanges
    Contact me within: 3 days of delivery
    Ship items back within: 7 days of delivery
    I don't accept returns or cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    All custom orders are final sales. If you are unhappy with your custom order convo me and we can discuss our options. Unworn, unaltered items can be exchanged within 5 days of shipment for store credit if I am notified 2 days of receipt and delivery confirmation. . Refunds are available-
    IF
    you email me the day you get it-
    and after communicating to me-ship it back the next day(unless we agree on something else)
    Customers are responsible for all shipping fees. If you're worried about whether something will fit, please convo us before you buy it. We'll work with you to make you happy!
    Payment
    We accept Paypal, credit/debit through Etsy, personal checks and Etsy gift cards. We are open to making installment arrangements case by case (just convo us!). We do not ship your item until the payment has cleared (check has cleared or installments have been completed).
    Shipping
    All shipments outside of the United States must have insurance. If you choose not to purchase insurance there will be no refund if it gets lost or damaged.
    We have been doing a lot of research on shipping + tracking, trying to find the cheapest way possible. Shipping prices reflect costs, insurance for anything over $50, and tracking. For orders shipping to Canada or anywhere else in the whole wide world, we ship Priority Mail International or P.M.I. Flat Rate with Registered Mail, (whichever way is the cheapest) which takes 6-10 business days to arrive. For domestic orders we ship Priority Mail, which takes 2 business days to arrive. We normally do all our shipping on Fridays, so keep that in mind when you are placing your order. If you would like your purchase sent any faster, please convo us before you make your purchase. If you would like to have cheaper shipping options, please convo us.
    Additional policies and FAQs
    A note on custom orders: We make every effort possible to describe to you/send pictures/follow your specifications about your custom dress. In the end, though, describing something visual is like describing music-it's hard. We will, however, do everything in our power to make you happy!

    Regarding wholesale orders: We have a $500 dollar minimum, the wholesale price of some items is 50%, on others it is not. Convo us for more information.