RubyshBins

Rubysh is a relatively small business entity located in South Jakarta, Indonesia, with quite little experience of dealing with privacy policy. But as we intend to go worldwide, the good thing is that we formulate this privacy policy satisfy our international customers and ultimately to make sure your private information goes to the right place or goes to nowhere at all upon your consent. Of course, we are on the other hand bound to laws and regulations in our country, for that matter, we will not cooperate to hand over your personal data to anybody data unless it is legally forced.

What personal data we ask from you
Rest assured, we limit our inquiries to any information required to process your order including, but not limited to your name, postal address, email address, and delivery & payment-related information. You are also entitled the right to give us other relevant information and that information is treated as equal.

Basis to collect, use and share your personal data
Given set by Etsy as an authorized marketplace and you as the buyers in this platform, we have reasonable and legitimate basis to obtain the information mentioned above and use it to fulfill your purchase order, to guarantee our best services, to become references for potential disputes and claims.
As we understand that sending emails to you for social campaign, product survey or marketing purposes is allowed only when it is permitted, we may then provide you the link for subscription attached with the delivery of your order. It is solely your decision to connect with us through the link and become part our great network. Once you have successfully subscribed, we are consequently granted a permission to frequently send you emails like specified before and use the additional information we obtain from you according this private policy. You are also given a choice to withdraw your email contact from mailing list at any time (the link is also provided).
For the exception, we will send you some notifications related with the alteration of this private policy without sending you permission request to send such notifications in advance. It is intended to make sure you are well informed about this important policy. Otherwise, you may send us an email to ask for excluding you from such notifications.

Sharing data with third parties
In our operation, we respect your privacy and to our best keep your data confidential. However, in the case that we are unable to carry out that responsibility due to legal enforcement, fraud investigation, and situations considered under force majeure events by our government, we are exempted for any claims arise from such situations.
Practically we do not work alone, for a simple example, to deliver your order we need to somehow share your data with shipping companies (other parties if any). From that point, we disclaim any losses, damages resulted from the use of your information by these third parties.

Data transfers outside the EU
In term of digitalized database, we also may store and process your data in a number of hosting and app providers possibly from outside the EU regions. At current moment, we are using Etsy, Waveapps, Google Cloud, Paypal who have committed to applying privacy protection for its users. We will update this section when we have made some change with our customer data storage and processing partners. You will be informed about this change. If it is the case that other parties violate their commitment by publishing your data without your consent or any unintentional leak of data on their domain is occurred, we are not responsible for any consequences from that infringement and incident.

The duration of storing your data
At the longest, we store your data for 4 years before it is removed from our database. It is possible to delete the data earlier upon your written request.
Your rights regarding your own data, you are entitled to
•) have a full right to retain back the copy of your data (if available) for your own personal use
•) modify, limit or delete the data you have sent to us by providing us your confirmation.
•) refuse the use of your personal information apart from order transaction processes and delivery
With respect to your rights of your own data, we will firstly prioritize legal regulations that bind us and therefore we have a right not to acknowledge your rights as long as it is to comply with the law and regulation. You may also consult directly with the authorities that prohibit us to accommodate your rights.

Our contact for privacy-related requests.
We are very open to receive any questions related with this privacy policy and do our best to give high quality consultation in regard to this matter. Send us an email with the subject “Privacy Policy” to hey@rubysh-jewelry.com