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RueDesLouves' Shop Announcement


French home // French vintage // french antique // French country chic // French home living // French brocante // French retro home // industrial decor // French cottage // French lighting // French art and antique // French religious items // French puces // French enamelware // French finds// French vintage // French vintage decor // french antique // French country cottage // french decor // French country // 50s // 60s // Art deco // 70s // mid century decor// french collectibles// French farmhouse // French vintage inspired living // Genuine French and European antiques, vintage, retro and industrial decor //

RueDesLouves' Shop Policies

Welcome

Bienvenue Rue des Louves

My name is Anne, I' m living in a wonderful place in the East of France , in the near of Strasbourg..
Fascinated by the charm of the last century, from the art deco movement to the creative freedom of the 70 s, I decide to open this shop to share with you all the beautiful things, collected during my visits to french flea markets, brocantes or antique shops in France. I would like to give them a new life, a new chance to be seen and appreciated...

Payment

Payment is accepted only via PAYPAL and all major credit cards.
Payment is due within 3 days following purchase.

Shipping

I send everywhere WORLWIDE.

I send my items within 5 business days after receipt of payment.


I send my packages worldwide by french priority airmail, that offers no insurance nor tracking. They usually need 7 to 15 days . Sometimes more.The customs of foreign countries can sometimes create some delay. Please be patient.

The french post has a 2 kg maximum weight for the priority airmail packages. If your purchases exceed two kilos, I will send them in two or more separated packages.
If you prefer an insurance and tracking for your purchase, please send me a message and I will send you a recalculated invoice with the upgraded shipping fees.

In this case I will add an upgraded shipping service that combines a delivery guarantee in about 8 business days and an online tracking service.

Please note that Any customs duties and taxes are the buyer's responsibility.

Multiple orders :If you purchase one or several items of my shop on the same time , I offer you 2 possibilities:

1. Before buying, you send me an Email via message to seller or conversation feature to request the recalculated shipping fees and I prepare for you a reserved listing with your special shipping fee.

2. or you buy directly, you pay and I will refund to you , as soon as, possible the difference via Paypal.

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Please note: It is possible to get an ADDITIONAL INSURANCE,

I wrap the items really carefully and safety and I cannot be held responsible for the post mishandling. When you receive your parcel, if you see that it is opened, damaged, broken, always open it in front of the postman and ask him to sign a statement if the content is damaged. With this paper , the french post reimburses the content at the declared value for all the parcels with insurance.
Without that, the insurance will NOT be functional :-(

Refunds and Exchanges

Customer satisfaction is very important for me and I answer any questions or concerns as well as I can Refunds are considered on an individual basis.

If you are disappointed or unhappy with your item, please inform me within one week after receiving the item. If you prefer to return the item, it must be posted within one week. And be returned unused, in its original packaging.

I will refund you via Paypal, minus the cost of shipping. You will shoulder the cost of shipping the item back to me.

Additional Policies and FAQs

CUSTOMIZE YOUR ORDER
If you are looking for a special french or europeean item, I try to find it for you, just let it me know via Mail or Convo

Please don’t forget to leave feed back!

Thanks for visiting my shop!

Seller Information

I wrap the items really carefully and safety and I cannot be held responsible for the post mishandling. When you receive your parcel, if you see that it is opened, damaged, broken, always open it in front of the postman and ask him to sign a statement if the content is damaged. With this paper , the french post reimburses the content at the declared value for all the parcels with insurance.
Without that, the insurance will NOT be functional

Last Updated January 27, 2015