RusticMetalDesign

Rustic Metal Designs, Inc.

49 Sales

RusticMetalDesign

Rustic Metal Designs, Inc.

49 Sales On Etsy since 2010

0 out of 5 stars
(17)

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Matt Gonsalves

Contact shop owner

Matt Gonsalves

Reviews

No reviews in the last year

Anonymous on Jul 2, 2012

5 out of 5 stars

I LOVE our new letter G! Not only is it beautiful, it is really well made. On top of that, the customer service was fantastic! I really appreciated the hand written note which came with the letter. You guys are great! I'll be sure to recommend you to all my friends!

Anonymous on Jun 21, 2012

5 out of 5 stars

Great service and beautiful product!

View all 17 reviews

Shop policies

Last updated on August 12, 2014
Hi, and thanks for checking out our shop! At Rustic Metal Designs, we strive to provide you with quality hand made items at reasonable prices. Our current turn around time is 2 weeks. Enjoy and Happy Shopping!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
At Rustic Metal Design, we gladly accept Paypal, Credit and Debit Cards, and Etsy Gift Cards. Please complete your Paypal payment within 24 hours of purchase. If for some reason you change your mind about an order before it is shipped or payment is made, let us know and we will work for you.
Shipping
We ship all of our items via USPS Priority Mail or Parcel Post, depending on product size and weight. Large or heavy items are almost always sent by Parcel Post. If you would rather your item be sent Priority Mail, convo us for an adjusted quote. If you need to have an item rushed to you or you require international shipping, just convo us and we will gladly provide you with a custom shipping quote. Tracking and insurance are not included in the listed shipping cost. If you wish to purchase these services, please let us know beforehand. Please note that we are eco-conscious, and therefore utilize recycled shipping products. If you would like your item shipped in a new box, please let us know so we can accommodate you. Please make sure the address on your Paypal account is the one you wish your item to be sent to.
Refunds and Exchanges
At Rustic Metal Designs, we stand behind our product. Thus, we are pretty flexible when it comes to returns and will refund the purchase price if you are unsatisfied. If there are any problems, contact us and we will work through it. When returning any item, please be aware that buyer is responsible for both the original and return postage.
Additional policies and FAQs
Please note that everything in this shop is handcrafted and therefore each design is unique in its own way. Slight imperfections and/or discoloration is what makes each item special. Please allow two weeks for your piece to be handcrafted before shipping when figuring out your arrival date. Rush orders are available for purchase.

Thank you for being our customer! We truly appreciate it!