All prices are in Pounds Sterling ( £ ) and are payable in Pounds Sterling ( £ ). Payments can be made via PayPal, Bank Cards via PayPal and Cheques. These do not include any delivery costs in the UK and Republic of Ireland or possible special delivery or extra charges. These additional prices will be added at the checkout before making payment and will appear on your invoice and receipt. Please note we also reserve the right to change prices at any time without notice. Prices depend on quality of raw materials used, attention paid to detail, the finishing of the product and packaging. Should you have any questions or comments please do not hesitate to contact us. You can find all contact details on this website.

If you are paying via Cheque, goods will not be posted until clearance of the cheque.

**** COVID-19 UPDATE CONCERNING SHIPPING TIMES ****
Due to disruptions from Coronavirus and potential delivery carrier delays there is a chance your package may not arrive on the originally estimated date. I advise that all customers from outside the UK upgrade shipping to tracked for their purchases. Thank you for your patience. Please feel free to message me if you have any questions. **** We deliver Worldwide with the exception of postage restrictions according to Customs regulations and the Royal Mail guidelines for certain countries. Delivery time may vary depending on the size and the packaging required to get your purchase safe to your door. Every package will arrive beautifully gift wrapped. At SCW Studio of Wood we believe that, whether buying for yourself or as a gift, you deserve that extra special touch.

All post is sent via Royal Mail or Parcel Force, depending on size and weight of the package.

If you require signed for,tracked or special shipping for your goods please pop me a message and I will adjust the Shipping costs accordingly.

Items will always be shipped to the address provided. Please note that we cannot be held responsible for mail that is misdirected due to incorrect or incomplete addresses.

All customs charges are the responsibility of the buyer.

Ready to post items are shipped within 2-3 working days. Made to order items will be shipped within 3 working days and 2 weeks unless otherwise specified. We aim to make and send our goods as soon as possible, ( usually within 3-5 working days ), However during busy periods the processing time can be up to 4 weeks. Custom orders are shipped according to each private listing depending on lead time.
Currently we are having problems sourcing some types of wood. As the majority of our items are made to order the wood specified in the descriptions and on the photos may differ. We do our very best to match the replacement wood to the wood described. If you have any queries regarding this matter please feel free to pop us a message.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Sharon Collins-Woodley, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sharon [!at] studioofwood.com

SCW Studio of Wood
Sharon Collins-Woodley
57 Corsham Road
Lacock
Wiltshire
SN15 2NA
UK