SCrittenden Our Treasured Times
SCrittenden's Shop Policies
Welcome to Our Treasured Times! Take a look back into mementos from the past. Shop for interesting items for gifts, or to make your home special to you. Updating weekly with one of a kind collections and discoveries arriving to intrigue you. I do appreciate your interest, and value you as a future customer.
Paypal or money order payment received and verified before item ships. Cancellation available in first 24 hours after order is received.
Items shipped will be through USPS, UPS, Fed EX, etc. for best rate.
Should rate be less than that listed, a credit will be issued for amounts of $1.00 US or more. In an effort to keep shipping rates lower, customers are welcome to add the following at their option:
If your purchase requires expedited, or overnight delivery, please advise of preferred arrival date. The shipping costs will need to reflect the expedition charges which will be agreed upon via convo before shipping. As a general practice, I will ship packages out after 24 -36 hours of order, address confirmation, and payment receipt. Per the zip code, most purchases will arrive fairly quickly. Please convo me if you require this service.
If insurance is preferred on the shipment, the buyer should convo and request this at the placement of the order to adjust the shipping accordingly.
If a signature confirmation of order is requested, this may be added to the total price ($1.75 - $2.25) at the buyer's option and should be advised via convo at placement of order,
Paypal also requests confirmation of address to assure your purchase is shipped correctly. I will wait 24 hours for a response from my convo to verify your address before shipping if the address has not been confirmed through Paypal.
Refunds and Exchanges
No refunds unless item/s cannot be shipped to address provided. No exchanges available. Items shipped are insured for the purchase and shipping costs inclusive. Any damage or loss will be filed as a claim by receiver and collected as such. See 'additonal information' also.
Additional Policies and FAQs
The seller may cancel an invalid or void transaction, as defined by these circumstances:
The buyer did not pay at the time the transaction was created.
The payment method was credit card via direct checkout AND a full refund is provided to the buyer from the seller's Shop Payment Account.
The payment method was via PayPal, check, money order, or other payment method, AND the following additional criteria are met:
Both the buyer and seller agree to cancel the transaction prior to shipment. If the buyer has already paid, the seller has refunded buyer (price paid for item plus shipping).
The seller has refused service to the buyer. If the buyer has already paid, the seller has refunded the buyer (price paid for item plus shipping).
The buyer paid for the item(s). Although the seller shipped the item(s), the buyer did not receive the item(s). The seller has refunded the buyer (price paid for item at minimum).
The buyer paid, the seller shipped the item, and the buyer received the item. Then the buyer and seller agreed the buyer can return the item to the seller for a refund. The seller has received the returned item, and the seller has refunded the buyer (price paid for item at minimum).
Please email scrit025 [!at] hotmail.com for questions or concerns.
Last Updated March 22, 2013