Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Sometimes small changes could be made because all products are made by hands.
STANDARD Shipping to USA is about 3-7 weeks, Canada 4-8 weeks and Europe is about 2-4 weeks. UNITED KINGDOM is 7-16 days.
1. Important for Canada and Australia! Post don't update tracking information for packages after arrival in the country of destination.
2. ------- CUSTOM and IMPORT TAXES -------
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
3. Keep in mind I don’t accept cancellations. Don’t hesitate to contact with me before placing order.
4. VERY IMPORTANT: If your package was send back to me as “unclaimed” or ”incorrect shipping address” you must pay for resending. Shipping cost depends of your location and package weight.
If you don’t pay for resending please be advise shipping cost and 30% restocking fee is non-refundable.
Important: SHIP TO YOUR ETSY address, unless otherwise requested. Please check your ETSY address is correct. Any CHANGES of the address doesn't possible after shipping!
5. DUE to the customs house delays OR in the eve of holidays shipping time may be increased.
I hope you will understand that I can't take responsibility for the work of the post. After shipment I will update tracking details. You are responsible for package tracking.
Additional policies and FAQs
Please let me know if you are buying dresses in few different orders for the same event to avoid any color difference due to different dye lot.
NOTE: Actual color may vary from the color on your screen due to monitor color restrictions.