SOLOJEWELLERY

Handmade Sterling Silver Jewellery from the U.K.

Wales, United Kingdom · 1658 Sales

SOLOJEWELLERY

Handmade Sterling Silver Jewellery from the U.K.

Wales, United Kingdom 1658 Sales On Etsy since 2008

5 out of 5 stars
(623)

Announcement   Welcome to Solo Jewellery U.K. where all items are individually designed and created lovingly by hand from high quality Precious Metals.
I make all pieces by using traditional Silversmithing techniques, and as I prefer to use hand tools, the majority of my shop items are not only created, but finished carefully and completely by hand....
If you have any special requests or any other enquiries, please feel free to contact me.

Announcement
Last updated on Jan 3, 2016

Welcome to Solo Jewellery U.K. where all items are individually designed and created lovingly by hand from high quality Precious Metals.
I make all pieces by using traditional Silversmithing techniques, and as I prefer to use hand tools, the majority of my shop items are not only created, but finished carefully and completely by hand....
If you have any special requests or any other enquiries, please feel free to contact me.

SOLOJEWELLERY

Contact shop owner

SOLOJEWELLERY

Reviews

Average item review
5 out of 5 stars
(623)
Alice Harvey

Alice Harvey on Apr 7, 2016

4 out of 5 stars

Love the look of the ring, but it was hard to expand and fit on the toe. Got on there in the end though!

lilmohicanus

lilmohicanus on Apr 5, 2016

1 out of 5 stars

I never got this item!! Still waiting I don't think it's coming, it's been over a month!

SOLOJEWELLERY

SOLOJEWELLERY responded on Apr 26, 2016

I'm so sorry to hear that you have had to wait so long for your order to arrive, but I'm really happy to hear that the replacement toe ring has now arrived and that you love it! Nearly all orders reach their destination safely and in good time, but unfortunately there are a few occasions when parcels go awol. I always make sure that all orders are securely packed and labelled correctly, however I hope you can appreciate that as soon as I have shipped items, they are completely at the mercy of the postal services. That said, I always hold full responsibility for the shipping of all orders and I personally guarantee delivery of all items. I'm so relieved that you have finally received your order, and I apologise for any inconvenience the delay may have caused...because of this I've refunded your shipping.

3 of 623 reviews · View all reviews

Shop policies

Last updated on January 3, 2016
Welcome to my shop!
My aim is to provide my customers with a first class service in every respect, because I believe that is what, as customers, we all deserve.
I always aim to make jewellery that is of good quality precious metals, and which is constructed and finished to a high standard.
All items purchased will be carefully packed and sent to you in a hand decorated gift-box.
All items will be sent overseas by Airmail, and by first class within the UK.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I am happy to accept payments by Paypal, Direct checkout, and I also accept Etsy gift cards too.
I'm based in the U.K, so please be aware that all customers are responsible for any Taxes their country may impose.
Shipping
I aim to ship most orders within 3 working days, but many orders will be posted the next working day...Although, please be aware that some items are Handmade to order, so will take a little longer to process....Please see the individual item listing for specific details regarding manufacture times and shipping.
Refunds and Exchanges
If you are unhappy with any item purchased from my shop, I am always happy to offer either an exchange or full refund, provided that it is returned to me in the same condition as sent, and that it is returned within a reasonable length of time.
Please note that the buyer is responsible for the return postage paid.

If in the unlikely event that you are unhappy with any part of the service I provide, please let me know as soon as you are able so that we can chat about it....your happiness and satisfaction are extremely important to me.
Additional policies and FAQs
I am always happy to discuss any particular requests, so if there is something in my shop that you like, but would like it in a different finish, or length for example, then please convo me for a chat.
I am also happy to make custom orders, and will consider consignment orders if the company is based in the U.K.