SPACECATZdesign

Very Important: Contact us before you return an item.

Any claims for misprinted/damaged/defective items must be submitted within 1 week after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a detailed description with clear photos of the problem item and we will do our absolute best to accommodate you.

Returns/exchanges - Please contact us before returning any products. We do not refund orders for buyer’s remorse, and we can not accommodate exchanges once an item is in production. All items are custom made to order and once in production it is impossible to change the order so please order carefully. A new order, at your expense, would need to be placed for an updated size, design or product after an item is in production.

If you think you provided the wrong address CONTACT ME there is still a chance I can update your address if I can catch it before it reaches my printing partner.

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our printing partner and you will be liable for shipment costs once I have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our printing partner and you will be liable for the cost of reshipment.