thatjerseychic99 on Feb 17, 2017
My custom mixes were great. As soon as I use them I'll post a pic. Great customer service with quick responses to all my custom inquiries. I'll definitely be a repeat customer!
Accepted payment methods
PLEASE make sure that the address on your Etsy account matches the one on your Paypal account. If it doesn't, send me a quick note ASAP letting me know which address I should ship the order to. Having addresses that don't match causes delays in the shipping of your order, as I'll have to communicate with you about which address to use. The default address I use is the paypal address, so if I communicate with you to verify an address and don't hear back in a timely manner, I'll go ahead and ship to your paypal address to make sure your item gets delivered on time...so PLEASE be sure your paypal address is correct!
IMPORTANT: I AM NOT RESPONSIBLE FOR ITEMS NOT ARRIVING IN TIME DUE TO POSTAL SERVICE DELAYS THAT ARE UNFORESEEN. IN ADDITION, I AM NOT RESPONSIBLE FOR ITEMS BEING LOST OR DAMAGED IN THE MAIL. PLEASE UNDERSTAND AND RESPECT THIS POLICY...IT'S THE ONLY WAY TO HANDLE THIS AS THINGS ARE BEYOND MY CONTROL ONCE THE ITEMS LEAVE MY HANDS. That being said, certain items may be able to have refunds issued (items that are not specifically personalized and, therefore, could be sold again, such as cupcake wrappers). I just have to have the items returned undamaged, and I'll gladly issue a refund, less the shipping. Thanks!**
International shipping will be charged the priority price that includes tracking. This charge in most cases is $23.95.
Refunds and Exchanges
Please carefully look at photos of cupcakes in wrappers to make sure the size will work for you. Please note they are slightly wider on the top to compensate the frosting loving frosters. Refund on cupcake wrappers will be given upon return of unused wrappers or toppers in its original sleeve. Thanks you!
***** PLEASE BE SURE YOU READ THE LISTING IN FULL. THE CUPCAKE WRAPPERS ARE CRAFTED FROM CARD STOCK OR PAPER. I PURCHASE THE PAPER AND CARD STOCK FROM A SUPPLIER. I DO NOT PRINT THE PAPER****
Additional policies and FAQs
DON'T FRET - I ship orders such that you'll get them NO LATER than a couple of days before your party. But please don't expect your order in a very short time unless you've arranged something with me first...sometimes it's doable, but it just depends on my schedule and life! :)
If you have any other questions that haven't been addressed, please converse with me so I can insure you feel comfortable with your order.
Thanks again for stopping by our site!!