SadieBloomDesigns' Shop Policies
Welcome to SADIE BLOOM DESIGNS, floral frills for babes and belles! ✿
Thank you for visiting my shop! Please read through my policies before purchasing. If you have any questions, please feel free to convo me (send me a message) through Etsy or contact me through my website www.SadieBloomDesigns.com.
Be sure to check out our Facebook fan page - Facebook.com/SadieBloomDesigns - for stories behind Sadie Bloom Designs, my creations and shop discounts. ✿
New to Etsy? Here's a step-by-step guide to making purchases on Etsy: http://www.etsy.com/help/article/339.
PAYPAL/CREDIT & DEBIT CARDS:
I accept payment through PayPal & Etsy. They are the easiest, fastest and safest methods of payment for everyone. Please submit full payment within 2 days of purchase. Orders will be canceled if full payment has not been received and cleared within this time.
All prices are in US Dollars.
California residents will be charged 8.0% sales tax.
METHOD OF SHIPMENT:
All domestic orders are shipped via USPS FIRST CLASS in recyclable padded mailers or small, heavy-duty boxes, lovingly gift wrapped in colorful tissue with a personalized note. Large orders (weighing over 16 oz.) will be shipped via USPS Parcel Post (Domestic purchases), unless otherwise requested.
All Sadie Bloom's designs are made-to-order, and will be ready for shipping within the time stated on each listing, after full payment is received. Depending on order size, multiple items or Custom Orders may take an additional 3-4 business days, or longer. I will make every effort to ensure that your purchase arrives safely and promptly.
Once your order has been shipped, I will email you with a USPS tracking number (Domestic only). International buyers will receive the Customs number.
Please note - due to changes with the US Postal System, delivery of First Class Shipping packages can take between 3-14+ days. If you need your Bloom(s) by a specific date, USPS Priority 2-3 Day Shipping is HIGHLY recommended.
Need it SOONER? USPS Priority Mail Express and Priority Mail 2-3 Day shipping are available (additional shipping costs will apply) - simply select the desired shipping option at checkout! Additional insurance can be purchased as well. Please contact me before purchasing for insurance pricing.
International buyers are welcome! Please contact me for estimated shipping charges and times. Please be aware international buyers will be responsible for any and all duties and customs charges that may be incurred. International buyers will be emailed their packages' customs numbers when shipped.
International orders should arrive within approximately 15-20 days of the ship date. Please note, customs can delay packages by up to 6 weeks - this does not happen often, but it’s a possibility. (If your country's postal system is on strike, this will also add to your shipping time & possible costs - we can discuss options, though.)
✿ Your Sadie Bloom design will be sent to the address you provide to Etsy or PayPal, whichever method of payment chosen. ✿
Refunds and Exchanges
I want you to be happy with your purchase. Please send me a message if you're not happy and we can work it out! When I spend my hard-earned money on something, I want it to be perfect... I'm sure you feel the same way!
Returns and exchanges of unworn, original condition items are accepted. A 20% restocking fee will be applied to returns (shipping charges are non-refundable). Items must be returned in their original packaging within 1 week of item delivery. Customer is responsible for return shipping charges.
Custom orders are non-refundable, but I'll of course work with you to make sure it's right!
Additional Policies and FAQs
Please note, all pieces are created and assembled by hand (no pre-purchased flowers here!), so no two items are identical… that's the beauty of the product! Please allow for slight variances from what is shown.
Remember that image colors may also look different on different monitors. The color of your item may differ slightly from what’s seen on your monitor. If you’d like a small swatch of any fabric, let me know and I’d be happy to send it!
Like an item but have a particular fabric and/or color in mind? Want some more feathers, or more tulle? Contact me and we can create your perfect custom Bloom!
Our business days are Monday - Friday, excluding holidays.
✿ Please supervise children while wearing our blooms - though sewn securely on, they may contain small pieces. ✿
All Sadie Bloom designs are made in a smoke-free environment.
All images and designs © 2011-2015. All rights reserved.
Thank you for your business!
Owner & Designer: Marisa Marlow Brantley
Last Updated May 13, 2015