SailandSwan

{ Telling Your Story in a Beautiful Way }

Adelaide, Australia · 291 Sales

SailandSwan

{ Telling Your Story in a Beautiful Way }

Adelaide, Australia 291 Sales On Etsy since 2011

5 out of 5 stars
(67)

Announcement   Telling Your Story in a Beautiful Way ~ Exquisite Stationery, Cards, & Artworks.
> BUY 3 INSTANT DOWNLOAD ART PRINTS & GET 30% OFF!! Use code: DOWNLOAD3 <

Well hello there beautiful soul. Sail and Swan is a celebration of LIFE, BEAUTY and STORY. We aim to make things that keep a SMILE on your face, a SPARKLE in your eye and a FIRE in your heart. We donate $20 from every Wedding Order to help fight poverty with Good Return. Proceeds from all other orders go to our sponsor child in the Philippines and a further 10% goes to local charities. In purchasing one of our products you are receiving something BEAUTIFUL and UNIQUE, and are also making a DIFFERENCE in someone else's life. Thank you!

You can Support Sail and Swan by:
- Recommending us to your friends!
- Share photos of your order on Social Media {@sailandswan}
- Leave us feedback online or via email

Announcement
Last updated on Sep 16, 2016

Telling Your Story in a Beautiful Way ~ Exquisite Stationery, Cards, & Artworks.
> BUY 3 INSTANT DOWNLOAD ART PRINTS & GET 30% OFF!! Use code: DOWNLOAD3 <

Well hello there beautiful soul. Sail and Swan is a celebration of LIFE, BEAUTY and STORY. We aim to make things that keep a SMILE on your face, a SPARKLE in your eye and a FIRE in your heart. We donate $20 from every Wedding Order to help fight poverty with Good Return. Proceeds from all other orders go to our sponsor child in the Philippines and a further 10% goes to local charities. In purchasing one of our products you are receiving something BEAUTIFUL and UNIQUE, and are also making a DIFFERENCE in someone else's life. Thank you!

You can Support Sail and Swan by:
- Recommending us to your friends!
- Share photos of your order on Social Media {@sailandswan}
- Leave us feedback online or via email

Lauren Faith Downton

Contact shop owner

Lauren Faith Downton

Reviews

About

How it all started..

I truly enjoy being able to draw and design for people. Putting their ideas and thoughts to paper and actualizing it into something that they truly LOVE. Capturing who they are and expressing it in the best way possible.

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Shop members
  • Lauren Downton

    Owner, Maker, Designer

    Hi, I’m Lauren. I love having a creative job and feel incredibly blessed to be able to do the things I love most for amazing people all over the world. Sail and Swan is a whimsical and beautiful collection of my art and design.

Shop policies

Last updated on September 16, 2016
Thanks for stopping by! Sail and Swan was started specifically with you in mind. All of the items in our shop are designed by us and we are always working on new ideas. If you see something you like but would prefer a variation in regards to size or finish, please email us at info [!at] sailandswan.com.
Before placing your order, please read through our Terms and Conditions. By using this website and making a purchase, you agree to our terms of use as set out below.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is appreciated at the time of purchase. For custom orders such as branding, logo designs and custom invitations we require full payment before we commence your designs. We accept PayPal and Credit Cards. Items are printed, packaged and shipped after the full payment has been received. Please note that sizes and prices on our website may change over time. Sail and Swan reserve the right to update pricing at any time and without prior notice. Pricing provided in Quotes will be honoured for 30 days. Please note that prices may be subject to change if amendments are made to the Quote or to your order.

Changes to your Quote or Order may result in additional costs. In the event of a cancellation payments unfortunately cannot be refunded. 3 Free Proofs are included as part of your order. Any further changes made to the design after 3 Proofs will incur additional artwork fees. Please note that these 3 free Proofs are strictly based on the original design brief. Any ideas, information, styles, elements and requests that were not previously mentioned in the original brief will incur an extra fee to cover the extended design time involved. We advise to have a specific idea in mind before commencing any custom work and communicating these ideas as clearly as possible to avoid any additional fees.
Shipping
We want to make sure you are happy with the way your orders arrive, so we pack all items with extreme care to assure they arrive safely. Orders are either packaged in rigid envelopes, as parcels, in postal tubes or boxes depending on the item you have purchased. International buyers are responsible for any international custom/duties charges, taxes or fees. For any additional information about customs charges please refer to your local customs agency.
Refunds and Exchanges
All of the items available from Sail and Swan are made with care and high quality materials. Your happiness is very important so if you are unsatisfied with your purchase for any reason please contact us and we will do everything we can to make it right. We accept returns and exchanges within 7 days of receipt in the incident that a product is faulty. In the event of a refund your money will be reimbursed minus the shipping costs. In some cases buyers will need to pay for shipping the item back. Items must be returned in their original condition and your funds will be refunded after receiving the returned items.
Please note that we do not offer returns for change of mind, or for custom made orders. Due to the nature of our work and the time involved in custom stationery, deposits cannot be refunded. Please remember that colours on your monitor may differ slightly from the actual item.
Additional policies and FAQs
Please note that for Custom Stationery Orders such as invitations, a notable amount of time and care goes into your order. Please allow 3-4 weeks from the start of the proofing stage for your order to be completed. Urgent orders may require an additional loading fee. 3-4 weeks is an approximate time frame and may be affected by the speed at which proofs are approved.
Once we have begun your order, we expect to finish it in a timely manner and cannot ‘hold off’ on an order for a long period of time such as weeks or months. We expect that all details are ready to go when an order is placed and that we will move through the proofing stage to the printing stage in a timely manner. Orders that stretched past 6 weeks in duration will incur an additional fee for extended production time.

Changes to final quantities can only be accepted prior to printing. Please note that making changes to your order after the proofing process has begun may incur additional charges. Please check over your Proofs carefully as once your designs are approved we do not take responsibility for mistakes.

For orders where items are being ordered for a Wedding Reception (eg Seating Charts, Name Cards, Table Numbers, Menus etc) please provide this information no later than 4 weeks before your wedding day to guarantee completion of your order. Last minute orders may be turned away. Information provided less than 2 weeks from your wedding day may incur an Express Order fee.

COPYRIGHT

The items you are purchasing on this website are exclusive to Sail and Swan. All Sail and Swan designs and the materials displayed on this website including all products, designs, photographs, illustrations and artworks are the property of Sail and Swan and are protected by copyright laws. This is applicable to custom artworks as well as existing designs. Sail and Swan may reserve the right to use elements of custom artworks for future designs. It is an offense to reproduce or modify any designs for any purpose without the prior written consent of Sail and Swan. Some items may include a small and an inconspicuous copyright symbol crediting Sail and Swan such as art prints, greeting cards and wedding invitations. If you request to have this copyright symbol removed, an additional fee may be incurred.

FEATURES & PRESS

Some stationery may be featured online or in printed materials for promotional purposes. If you would prefer that your stationery does not get featured, please advise at the time of booking.

CLOSURE TIMES AND HOLIDAY PERIODS

Please note that at certain times of the year, Sail and Swan may be closed for short periods of time. If this is the case, we will provide prior notice on our website or update current customers personally via email. This may cause a short delay in our current orders so if you have any concerns with the timing of your order please advise us at the time of booking.

UNACCEPTABLE ORDERS

Sail and Swan reserve the right to reject an order if we cannot meet the deadline, if it goes against our values as a business or if the customer shows unacceptable behaviour.