Froggirl81 on Aug 12, 2014
Frogs super cute 5 star very happy, Earring hooks going black and rusting Not happy, Postage time not happy, was happy until last email communication I felt dismissed so customer service 1 star so will not deal with this lady again. Paid 30th June 2014, Posted 16 July 2014 and received 13 August 2014
Samantha responded on Aug 25, 2014
I am sorry you feel this way. I apologized for forgetting to shut my store down while I was on vacation and sent your earrings out the minute I got your email, along with another frog pendant to make up for your package being late. Sorry the mail system is slow to Australia, but that is why I sent you a copy of the receipt from the post office, I wasn't trying to dismiss you, just giving you the information you requested. I did all I could to make you happy :(
PierrePink on May 29, 2014
ABSOLUTELY CHARMING INDEED! EXCELLENT SELLER! I'll be back for more, Thank you ever so much!
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