SamanthaJadesInvites' Shop Policies
Welcome to Samantha Jade Designs, LLC - where our philosophy is to design and make your invitations, for whatever your event may be, as beautiful as whom they are intended for.
Deposit Listing vary in prices due to the materials used. All deposit listing will not include shipping and a Final listing will be created especially for you, here you will purchase after the proofs have been approved and all payments will be due. The Final listing will include any additional items and shipping charges. Sales Tax: Sales tax will be charged for any orders within the State of Florida.
Any DEPOSIT LISTINGS purchased and if one decides they do not want to purchase any longer- the Deposit Listing will not be refunded due to the fact that I have made a spot for you and possibly turned away others.
We accept all forms of payment, if you need to pay by check, please email me. Please remember before any work it started - cleared payment is required and with a FINAL listing, you will be required to pay 50% of the total charge if paying by check, so we can get it cleared.
Shipping within the USA takes approximately 7 days, unless there is a overnight added, etc. International shipping may be subjected to custom forms and may take a little longer for you to receive. International Orders, ie Australia, can take up to 21 days to reach you per the United States Postal Service. Brokerage Fees: Some countries and carriers, UPS, charge a Brokerage Fee and this can be costly so I can only suggest finding out how to clear the package yourself. I will make every attempt to avoid this charge if known about, however Samantha Jade Designs can not be held liable for any charges inflicted upon your package by your country.
AUSTRALIA: Shipping to you from the USA is very expensive and I will do my best to ship where there is a tracking Number and I will insure your item, but once it leaves the USA it is hard to track, but not impossible. I ask that you PLEASE give your order 3 TO 4 weeks especially for samples. I will be very happy to ship Internationally Priority, but for example your are looking at 100 dollars for 10 lbs. NO REFUNDS WILL BE GIVEN UNLESS 4 WEEKS HAS PASSED TO THE DATE AND i AM NOT ABLE TO TRACK IT FIRST. I will do everything in my power to ship EXPRESS because it is GUARANTEED.
International Shipping: Some countries impose a duty tax on the products purchased and shipped from one country to another and may impose this duty on the seller, the seller will be made responsible for paying any duties imposed by your country.. Please be made aware that if you have purchased an item from my shop that you are fully aware of this policy and the seller, Samantha Jade Designs, is held harmless in this duty tax.
International Shipping can be expensive, so I ask that everyone please plan on at least $50 USD, it may be less or it could be more, but plan on at least $50 so you are prepared for this added cost.
Insurance will be placed on every order at my expense.
Shipping will usually be done within the USA with a Delivery confirmation and 3 day shipping from Samantha Jade Invitations.
Refunds and Exchanges
There are no refunds on Deposit Listings and the reasons for this is because of the opportunities to purchase a sample listing first. Plus most times I have already placed an order for your items that are well over your deposit.
International orders must give at least 4 weeks before refunds will be issued, due to customs etc. Shipping to places, especially Australia, takes about 4 weeks to receive unless you pay the additional costs for shipping.
If any items are damaged during shipping, I ask that you upload an image of the damage and we will replace the damaged item(s). Damaged items caused from fingerprint smears, coffee stains, etc are not the responsibility/liability of Samantha Jade Designs.
Delivery Confirmation will be on every package, unless International and it is not allowed by that Country.
Additional Policies and FAQs
Custom Orders: Please Convo me because anything and everything is ALWAYS an Option.. :)
International Shipping: Some countries impose a duty tax on the products purchased and shipped from one country to another and may impose this duty on the seller, the seller will be made responsible for paying any duties and any brokerage fees imposed by your country.. Please be made aware that if you have purchased an item from my shop that you are fully aware of this policy and the seller, Samantha Jade Designs, is held harmless in this duty tax.
International Shipping can be expensive, so I ask that everyone please plan on at least $50 USD, it may be less or it could be more, but plan on at least $50 so you are not shocked. Australia shipping is very expensive and most times there is no tracking other than the custom form. I will send packages EXPRESS that way it is guaranteed to be delivered by the date they say and it is trackable.
I live in the United States. International orders please note the shipping policies and costs.
If you need any information from me with regards to my business, EIN number, address, phone, please contact me via email and I will be happy to provide. Thank you Samantha Jade Designs, LLC
Last Updated October 4, 2014