SamanthaSultana

Vintage Inspired Millinery and Accessories.

350 Sales

SamanthaSultana

Vintage Inspired Millinery and Accessories.

350 Sales On Etsy since 2007

0 out of 5 stars
(168)

Announcement   *Wholesale inquiries most welcome *** Lay Away / Lay by now available *
http://www.facebook.com/SamanthaSultanaDesigns

My millinery and sleepwear is handmade in Melbourne, Australia.

All materials & techniques used are of the highest standard and I pride myself on the high quality of my products.

As most items are made upon receipt of order, please allow 2 - 4 weeks for delivery.

For my shop policies and shipping information, please see my Shop Policies.

Please note that all prices are in US dollars and a currency converter can be found at: www.xe.com

Links:

Facebook Fan Page: http://www.facebook.com/SamanthaSultanaDesigns
Instagram: Samantha_Sultana_Official
Pinterest: www.pinterest.com/SamanthaSultana

Flickr: www.flickr.com/photos/samanthasultana
Twitter: www.twitter.com/samanthasultana
Blog 1: www.samanthasultana.wordpress.com/
Blog 2: www.bridetobegarters.com

Announcement

*Wholesale inquiries most welcome *** Lay Away / Lay by now available *
http://www.facebook.com/SamanthaSultanaDesigns

My millinery and sleepwear is handmade in Melbourne, Australia.

All materials & techniques used are of the highest standard and I pride myself on the high quality of my products.

As most items are made upon receipt of order, please allow 2 - 4 weeks for delivery.

For my shop policies and shipping information, please see my Shop Policies.

Please note that all prices are in US dollars and a currency converter can be found at: www.xe.com

Links:

Facebook Fan Page: http://www.facebook.com/SamanthaSultanaDesigns
Instagram: Samantha_Sultana_Official
Pinterest: www.pinterest.com/SamanthaSultana

Flickr: www.flickr.com/photos/samanthasultana
Twitter: www.twitter.com/samanthasultana
Blog 1: www.samanthasultana.wordpress.com/
Blog 2: www.bridetobegarters.com

Samantha Sultana

Contact shop owner

Samantha Sultana

About

.

.

Tweet
Shop members
  • Samantha Sultana

    Owner, Maker, Designer

    .

Shop policies

Last updated on April 15, 2012
Here at the Samantha Sultana Studio, my days are never quite the same from day to day, which I LOOOOOOVE!

I have been persistent in pursuing a life long dream, consistent with my quality, & have always thought ahead.
Dream big & love your flaws:)

xxx

Accepted payment methods

  • Other Method
Payment
PAYMENT METHODS:
I only accept PayPal at this stage.

HOLDING:
I do not hold un-bought items, unless previously arranged.

SALE & CLEARANCE :
all sale & clearance items are final & non refundable

..................................................
Shipping
CURRENT DISPATCH LEAD TIME:
7-14 business days, due to handmade construction.

PRESENTATION:
I always wrap my parcels in "new" pretty paper, as well as taking great care that your parcel arrives in tact!
ALL ITEMS PURCHASED will be either:
Solid items will be wrapped in bubble wrap, then posted in bubble bag/sturdy box posted in a bubble bag.
Delicate items will be: posted in a sturdy box & padded out to make minimal movement will occur in transit. Padding out can be occasionally challenging due to the formation of feather arrangement on certain items created. However time is taken to make sure that your lovely piece will arrive to please.

High end products purchased will be wrapped/boxed for glamorous storage where ever possible.

This is the time from when we receive your payment to when it is dispatched. It varies according to demand and stock levels.

Within Australia
Method Shipping time after dispatch Place Christmas orders by:Nov 15.
Registered Post 3-5 business days once shipped

Australian Air Express (AAE) 1-2 business days Additional cost incurred.

Outside Australia

Method Shipping time after dispatch Place Christmas orders by:Nov 10th
Air Mail 7-30 days
(10-12 days is usual)
International Courier (ECI) 3-5 business days
trackable in many countries Additional cost incurred.
International Courier (ECI) notes:

Please ensure your daytime contact phone number is correct. This will allow the couriers to contact you if they have any difficulty delivering your package.
International deliveries are more likely to attract customs inspection and charges, particularly in Europe and Canada.
The following regions can occasionally experience customs delays:

Africa
Asia
Canada
Europe
Russia
South America
Customs duty and taxes

Some countries may impose duty or taxes on imported goods. These charges are determined once the shipment reaches your country. It is the responsibility of the purchaser to pay any such charges. As we cannot predict what these charges may be, please ask your customs department for rates and limits before you place an order.
Refunds and Exchanges
EXCHANGES and RETURNS:
I have now been following my passion with gusto for more than a decade.
Within that time frame, I have stocked many boutiques,chain & department stores with NIL
RETURNS ;)

Due to the nature of my products, exchanges will only be made if item is faulty,(not mistreated). (My track record is exceptionally unblemished, as I am one of those perfectionist types, much to my detriment, & take great care with each & every piece).
Please choose carefully as I do not refund or exchange due to "change of mind".
Please contact me if you have "any" queries first. Happy to compromise:)
If an exchange is to take place, shipping costs will not be covered by me, all products must be posted as they were received (un worn & in perfect condition,with swing tickets in there original place, to ensure positive feedback).
All parcel sent via the customer are to be insured upon return.

Please insure that you contact me with any queries within 14 days of the original etsy shipping date.

Unfortunately, I cannot take responsibility for lost & damaged parcels via postal services....
For commission & bridal pieces I would highly recommend that you express post & insure your parcel, best to cover all bases.
Additional policies and FAQs
PHOTO SHOOTS:
All items requested for photo shoots will need to be paid for prior to postage. Payment will be refunded upon return, & when photo's have been forwarded to my studio, & my label credited.
Please email me prior to this with your request.
All registered shipping costs are to be covered by Photographer/Stylist.
.................................................
CONSIGNMENT:
Please note that I do not do Consignment, especially Internationally due to the logistics.

WHOLESALE:
I do sell Wholesale, please email me to discuss your request & options. There is a minimum of US $1000, plus shipping & taxes. A 50% deposit is required upfront & the remainder prior to final dispatch.
..................................................

CUSTOM MADE ORDERS:
Take additional time & are non refundable if specific colour ways are chosen.
..................................................
IRON CLAD GUARANTEE:
You will turn heads & blush with the amount of compliments that you receive when adorned with my handmade wears.
" I Samantha Sultana guarantee that all my ' hand made frou frou la la' will turn any bad hair day around & put some swing in your hips, some pout in your lips, some spring in your step & that sparkle back into your eye. Enjoy being the siren you were born to be !!!".