Samovard

Handmade accessories for pups

Los Angeles, California | 242 Sales

Samovard

Handmade accessories for pups

Los Angeles, California 242 Sales On Etsy since 2013

5 out of 5 stars (74)

Samovard is taking a short break

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Note from shop owner Hi friends!

I'm having a little brake, but you can always reach me via store[at]samovard.com

Note from shop owner

Last updated on Feb 3, 2019

Hi friends!

I'm having a little brake, but you can always reach me via store[at]samovard.com

Jenny

Contact shop owner

Jenny

Reviews

Updates

Handsome little muffin in his green plaid bandana feet
Cute stylish muffin heart_eyes
Plaid bandanas are on sale at the shop winkheart
Lets fly away for the adventures airplane

About

It started as a hobby..

Hey guys!

I always loved to make things with my hands and I started my Etsy shop as a way to sell my work online. Now I am trying to make a living with my art. This is me, working on my dream :)

Every item I offer is designed, created, photographed, packed and shipped by me to you, from my small home studio in Los Angeles, CA.

xx
Jenny

Shop members

  • Jenny

    Owner, Creator

Shop policies

Last updated on July 13, 2018
Welcome to Samovard shop!

All items have been designed and hand crafted by me in my small studio in Los Angeles, CA. I hope you enjoy having a look around.

Feel free to contact me with any questions or concerns you may have.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
• Please make sure to read the entire item description before you buy it (such as sizes, materials etc).
• Images shown may differ slightly in hue, colour and lightness as it depends on specific monitor settings. Feel free to ask questions and additional pictures.


• If you have not received your item for a long time (more than 4 weeks from shipping date) — contact me.

• Please make sure to read the entire item description before you buy it (such as sizes, materials etc).
• Images shown may differ slightly in hue, colour and lightness as it depends on specific monitor settings. Feel free to ask questions and additional pictures.


• If you have not received your item for a long time (more than 4 weeks from shipping date) — contact me.

• In the event you've received a damaged item, please contact me right away; I'll send you a new one or refund your purchase.
 A photo of damage item is highly appreciated because it'll help me to prevent damages in future.

• If unsatisfied with your purchase, returns are accepted within 14 days from the day you received your item. Please contact me as soon as you know you will be returning / exchanging. Payment will be refunded only after I have received the item back in its original condition. Customer is responsible for the return shipping.


If you are not satisfied with your item, please contact me before leaving a feedback. There is always a solution :)
Payment
PayPal and Direct Checkout are accepted for all orders.
You can pay for your purchase with your credit card through PayPal without having a PayPal account.

For help please visit this page - http://www.etsy.com/help/article/361
Shipping
Your items will be shipped right after the payment is cleared.

A confirmation email will be sent to you when your order will be shipped.

Shipping address:

Your items will be shipped right after the payment is cleared.

A confirmation email will be sent to you when your order will be shipped.

Shipping address:


• Please make sure your Etsy address is correct when you checkout! I will send all shipments to this address, not to your PayPal address. 

• Contact me if you need me to ship your order to the different address.


Shipping method:


• All items are shipped via USPS with a tracking number.

• If you have no luck in tracking your package please contact me and I'll help you out.
• All items are packed carefully so you'll receive your purchase in perfect condition.

Terms & Delivery time:


• Orders are mailed within 24 hours after the payment has been completed (excludes weekends and holidays).

Please note, transit time will vary depending on your location so I can’t guarantee shipping times. I cannot hold responsibility for post service losses or delays as well.


Additional policies and FAQs
• Items are carefully produced in a smoke-free and pet friendly environment.

• You are not allowed to re-sell my items unless you have a written permission from me.

If you have questions about specific item, please ask before you purchase. I am always happy to answer any questions. I generally respond to inquiries within 24 hours.