SandyBoutiqueCosplay

Sandy's Boutique

Buenos Aires, Argentina · 265 Sales

SandyBoutiqueCosplay

Sandy's Boutique

Buenos Aires, Argentina 265 Sales On Etsy since 2012

5 out of 5 stars
(68)

Announcement   Welcome to Sandy's Boutique, a store that takes custom orders for costumes, props and wigs.

You can contact me via pm for a quote or any questions you may have n.n

Announcement

Last updated on Mar 29, 2016

Welcome to Sandy's Boutique, a store that takes custom orders for costumes, props and wigs.

You can contact me via pm for a quote or any questions you may have n.n

Alba Diadamo

Contact shop owner

Alba Diadamo

Reviews

Average item review
5 out of 5 stars
(68)
View all 68 reviews

Shop policies

Last updated on June 12, 2015
Hello! Welcome to my store's policies, i will try to make this a FAQ for any question you may have when im not around :)

I strive to make the best costumes, this is my passion, and i put everything into it, working 7 days a week literally, and many times well over 12am!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is due once the item is purchased, unless you have agreed with me previously a payment plan, in which case payments will be awaited in due time, but construction may not begin until are payments have been made, unless the date is very close.
Shipping
Since all my customers are likely to be international, shipping time can be longer than what you're used to, i usually go for EMS which is the fastest method available, though in some extreme cases I may go for a private courier to make it even faster to you. Everything is shipped with a tracking number so you can be safe your costume is going your way.

IMPORTANT: even if you ordered the costume on may but the deadline is for september, you will probably get your costume around september rather than june/july. Why? Because probably i will have other works before yours, and my schedule is arranged by monthly shipped costumes, so i take them as their date approaches, not as you purchase them. In any case, if the costume is finished before your deadline, i will ship it sooner than arranged, but only in that case you can expect it before that.
Refunds and Exchanges
Refunds are only available if construction hasn't begun, and if, for some good reason, you need the money. Once i have begun making your costume, i may still refund your payment but partially, discounting the amount of money according to what i have done (i will show you via pictures in case you want to be sure). I cannot refund you if you didn't like the costume, because everything is hand made, there may be some imperfections or changes between the one pictured and the one you get, this happens with custom clothing (or custom anything, really..). However, if the item doesn't fit you as it should, I may still refund you partially for the costume, in case it was my fault in some error, if it was your error by sending me the wrong measurements then i cannot be held accountable for it.

I cannot be held accountable for lost packages, everything is sent with a tracking number via a safe shipping method, so i make sure your package is good along the way.

IMPORTANT: as of 2014, customs laws have changed on my country, Argentina, making it impossible for me to accept packages from abroad. i have to have a fiscal account i do not qualify for so it's impossible to receive them when they arrive, therefore if you need to reship me something, we need to work a way out as I have people who travel abroad sometimes and can bring the item to me in due time, but that depends on when people travel which is something outside my control, if there is anything i can do to better accomodate the situation and timing, i will, but just bear in mind it might take time.
Additional policies and FAQs
I am, mostly, open to welcome custom orders. The only orders i dont take for now are male costumes.