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Sandy

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Sandy

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Shop policies

Last updated on May 4, 2011
I guarantee my own handmade lampwork beads against defects!

If, by chance, my beads crack due to a manufacturing fault I will replace it for you! This guarantee does not cover wearer's negligence - please remember that glass, by it's very nature, is not designed for "rough" play. (For this reason I do not recommend that you wear your precious glass beads whilst indulging in a "friendly" game of hockey or football!). Should you have any issues - you are most welcome to contact me. (NB:- Please understand that this guarantee cannot be extended to beads not personally made by me as I have no control over how they have been manufactured.)

If you're not sure about anything - contact me - I'm only too happy to help!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Please feel free to ask me any questions regarding my beads prior to purchasing them. I want you to be happy with your purchases - so if for some reason you are not - please return your item/s to me in good condition wrapped securely and in a padded bag and I will refund your money (Refund will be for the cost of the beads only. Sorry, no postage costs are included in refund).
Payment
Paypal please - within 3 days of purchasing your item.
Shipping
Your precious items will be sent to you wrapped in bubble wrap and secured in a padded bag. Your parcel will be posted within 2 working days of me receiving payment for them.