SarawenPerfume

Magical and Romantic inspired Vegan Perfume Oils Ⓥ

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SarawenPerfume is taking a short break

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Note from shop owner 12 April 2022 - Closing up shop at Etsy indefinitely. See 👉 etsystrike.org/petition 👈 for details.


♥ Thank you so much for 12 years at Etsy.

-Sara

Note from shop owner

Last updated on Nov 1, 2022

12 April 2022 - Closing up shop at Etsy indefinitely. See 👉 etsystrike.org/petition 👈 for details.


♥ Thank you so much for 12 years at Etsy.

-Sara

Sara Tan

Contact shop owner

Sara Tan

Reviews

Average item review
5 out of 5 stars
(3329)
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About SarawenPerfume

Sales 7,362
On Etsy since 2010

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Magical and Romantic Perfume Oils ...

Greetings! My name is Sara Tan, and I am the owner, scent designer, and artist of Sarawen Perfumes. Some years ago, I studied fine arts with a degree in Commercial Illustration, but decided to expand my creative endeavours to scent in early 2011. I adore creating unique, romantic, and uncommon perfume blends, and sincerely hope my perfume creations transport you to a different time and place.

ABOUT MY PERFUMES - All Sarawen perfumes and ingredients are 100% vegan and cruelty-free! Why vegan? As a vegan myself and animal rights advocate, I believe there's no need for cruel animal-testing or using animal-derived ingredients for products used in scent or beauty! All of the scents are made in small batches and great care is given for each order, hence the 3-5 working day processing time.

WHAT DOES VEGAN MEAN? - A vegan is a person who does not eat or use animal ingredients for ethical reasons. It means that there are no animal-derived ingredients in my perfumes, and nothing is animal tested.

GIVING BACK - I donate a proceeds of my sales to animal charities and rescue sanctuaries every month.

Cheers,
- Sara

I make my living as a freelancer! If you enjoy my work, please consider buying me a coffee or tea ♥ ko-fi.com/sarawen
Perfume Website -- > https://sarawen.ca/
View my art and buy merch-- > https://fineartamerica.com/profiles/sara-tan.html

Shop members

  • Sara

    Owner, Maker, Creator

    Perfumer, Artist, Freelancer!

Shop policies

Last updated on May 9, 2022
Hello!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Payment

This shop accepts Paypal, direct checkout using your credit or debit card, and Etsy gift cards. For orders paid through Paypal e-cheque, we cannot ship items until payment clears.

If you are new to buying on Etsy, please read this first!
http://www.etsy.com/help/article/339

Shipping

Processing times are normally 3-5 BUSINESS DAYS before your order ships. You will receive a shipping notification when your order is ready. ♥

CANADA - 1ml samples are sent via oversize Lettermail and will arrive in 3-7 business days after the shipping date. All other perfume sizes must be shipped Expedited. Expedited shipping includes tracking and insurance, and arrival is within 1-7 business days, depending on province. A shipping refund will be sent on overages over $1.00.

U.S.A. - All perfume orders are sent via Tracked Packet. This includes a tracking number and insurance up to $100 CAD. Expect your parcel to arrive within 5-15 working days after the shipping date.

INTERNATIONAL - All perfume orders are sent via Tracked Packet. This includes a tracking number and insurance up to $100 CAD. Expect your parcel to arrive in 5-20 working days after the shipping date.

* I am not responsible for any delays due to Customs, or any tariffs, VAT's, or any other fees from your government.

* Although I ship Worldwide, there are countries in which I am unable to ship to due to strict Customs regulations, security issues, or suspensions due to the virus.

Additional policies and FAQs

About Feedback - I describe fragrances to the best of my ability. However, scent is subjective, and will smell differently for each individual according to their body chemistry. I HIGHLY RECOMMEND PURCHASING SAMPLES FIRST. I respectfully ask that you not leave negative Feedback if you received the item(s) but did not like the scents. Rather, base your feedback on the complete shopping experience. Thank you!

About sensitivities / allergies - My perfumes are created with premium fragrance and essential oils, and I test each finished scent on my own skin. As with any product applied to skin, discontinue use if irritation occurs. By purchasing my products, you agree of the possibility that some people may have allergic or other reactions, and I am not liable should such reactions occur.

About pregnancy - All of my scents contain a certain amount of natural essential oils and resins which may NOT be suitable in your condition, therefore I do not recommend purchasing. If you have any concerns, feel free to contact me.

My products may only be used for your personal use and NOT be sold or redistributed without the written consent of Sarawen.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in Canada and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Sara M. Tan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sarawenn17 [!at] mail.com. Alternately, you may mail me at:
Sara Tan 1009 Bloor St West, Toronto ON, Canada M6H 1M1
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

I'm a blogger/reviewer/writer. Can you give me perfumes so that I can do a review on your product?

I do not give away free product unless I am hosting a giveaway or special promotion. I have been scammed too many times in giving away free items for no review or very little promotion. Any messages asking for free items will be ignored.

My order hasn't arrived! Where is it?

Please note that processing time is usually 3-5 business days after you place your order. Read your order confirmation and check if the shipping address is correct. If your order was completed and it was sent Tracked Packet or Expedited, there should be a tracking number included in your shipping confirmation email. Outside of Canada, expect your parcel to arrive 10-20 business days after the shipping date. Your parcel may have been delayed due to Customs or Covid safety protocols.

If your order has not arrived within 4 weeks after the shipping date, please contact me and I'll see what can be done. I kindly ask that you contact me first to resolve the situation, before resorting to an Etsy dispute.

Can I pick up my order at your location?

You can pick up your order in front of my building, or at a nearby TTC station (Ossington or Dufferin). I will contact you to set up a date and time. Contactless delivery is also possible if you are in the Metropolitan Toronto area and there is a safe place to leave your parcel. I will contact you to set up a day and time for your delivery! Please wear a mask if we will be meeting in-person. I will send you a shipping refund on the day your pick-up or delivery takes place.

I own a shop and would like to carry your perfumes, do you do consignment or wholesale?

Consignment and wholesale requests are considered within Canada and USA only. I usually need 3-4 weeks turnaround time for wholesale. Please contact me with your request.

What does Vegan mean?

A vegan is a person who does not eat or use animal ingredients for ethical reasons. It means that there are no animal-derived ingredients in my perfumes, and nothing is animal tested. Yay! https://freefromharm.org/

How do I apply your perfume?

Perfume Oils have a character which is very different from alcohol-based scents. To fully experience the fragrance, you must apply to skin. The oil will react to your body heat and personal skin chemistry. Dab 2-3 drops of the oil to your skin and allow the scent to absorb for a few moments. You may apply every few hours to freshen the scent.