SarahAnnDogPhotog

Pet Cards, Custom pet and equine photos

Calgary, Canada · 3 Sales

SarahAnnDogPhotog

Pet Cards, Custom pet and equine photos

Calgary, Canada 3 Sales On Etsy since 2014

Announcement   Welcome to my shop! Equine, dog and cat prints, blank pet cards available. Have custom prints made just for you!

Announcement

Welcome to my shop! Equine, dog and cat prints, blank pet cards available. Have custom prints made just for you!

SarahAnn Dog Photography, Heeling Cards

Contact shop owner

SarahAnn Dog Photography, Heeling Cards

Items

No items listed at this time

Shop policies

Last updated on April 10, 2014
Welcome to my Etsy store! I am a newbie to Etsy in terms of selling I suppose, however I am not new to photography, selling my work and customer service/happy clients :) To get a better feel for who I am, please visit my site and blog!
www.sarahsdogphotography.com

Accepted payment methods

Payment
I accept Paypal. Please note that one does not need to have a Paypal account to utilize their credit card via Paypal. Orders unpaid after 48 hours will be canceled & the items will be re-listed.
Shipping
– SHIPPING GUIDELINES –
These are shipping *guidelines.* Please connect with me immediately if you have not received your product within the below time frame for each product. Factors that may affect delivery include national holidays, postal strikes, customs delays, extreme weather conditions etc. Please allow an extra 2 week delivery window during busy postal seasons/holidays.

PRINTS

Ordered: Once payment has been received, I will have the item printed through my professional lab.

Shipped: Your product will ship within the next 3 business days after ordering (3 days from purchase).

Arrival: Product should arrive within 12 days of ship date (15 days total for your product from order to delivery confirmation).

> I will be in communication with you to let you know your item has shipped.
> All orders sent will have tracking.
> Shipment will not have any customs fees!


CUSTOM PRINTS

Ordered: Once payment (and if relevant: correct size digital file) has been received, I will create your custom order and have it printed through my professional lab.

Shipped: Your product will ship within the next 10 business days after ordering (10 days from purchase).

Arrival: Product should arrive within 12 days of ship date. (22 days total for your product from order to delivery confirmation).

> I will be in communication with you to let you know your item has shipped.
> All orders sent will have tracking.
> Shipment will not have any customs fees!


CARDS

Ordered: Once payment has been received, I will have the items packaged for shipping.

Shipped: Your product will ship within the next 4 business days after ordering (4 days from purchase).

Arrival:
Canadian Customers: Product should arrive approximately 14 days after ship date (18 days total for your product from order to delivery confirmation).

USA Customers: Product should arrive approximately 21 days after ship date. (25 days total for your product from order to delivery confirmation).

> I will be in communication with you to let you know your item has shipped.
> All orders sent will have tracking.
> There should not be any customs fees charged for small orders of this product. Larger volumes may incur customs fees. The buyer is responsible for any charges resulting from customs. Returns because of custom fees will not be accepted.


– HOW ITEMS ARE SHIPPED –

PRINTS
All prints are secured on cardboard, plastic sealed and then secured in cardboard box. Please use care in opening product boxes as to not cut through your actual product. I will be in communication with you as to when your product has been shipped. All products will be thoroughly inspected prior to shipping.

CARDS
Depending on the card volume ordered, cards will either be packaged securely in a shipping envelope or sealed cardboard box (larger orders). Please use care in opening product boxes as to not cut through your actual product. I will be in communication with you as to when your product has been shipped. All products will be thoroughly inspected prior to shipping.


– LOST OR DAMAGED –
I follow the Canada Post shipping, delivery and lost mail guidelines. Please connect with me immediately if you have not received your product within the above timeframes or if the product arrives damaged. Please inspect the outer box and photograph any external damage prior to opening. This would be an extremely rare occurrence. If the product arrives damaged or is deemed lost, I will replace it at no cost to you. A product is deemed lost if it does not arrive within 6 weeks of the ship date. Please stay in communication with me and should any situation arise, we can resolve it to ensure that you are happy with the product and service!
Refunds and Exchanges
– REFUNDS –
I intend for you to be happy with your purchase! Great care goes into describing the product, policies and process for ordering/shipping of each item. Please review all of the shop/item information and email with any questions *prior* to making a purchase so that your experience is a positive one and you receive exactly what you are wanting.

Refunds will be dealt with on a case by case basis. Please initiate this within 48 hours of receiving your product. Returns will not be considered on day 5 and onward from the delivery confirmation date. If an item is approved for return, I will refund the original purchase price once the item is received by me in original condition. The buyer is responsible for return shipping charges, and the original shipping charges will not be returned. The buyer is responsible for any charges resulting from customs. Direct returns because of custom fees will not be accepted.

NO RETURNS ON THE FOLLOWING:

Custom prints
Due to the time involved in photo creation, there will be no returns on custom print orders that involve photo customization (i.e. Camera Club photographs).

Heeling Cards ™
Due to the wholesale pricing of the product, there will be no returns on any of the Heeling Cards ™ product. If you are considering a larger order of this card line for business use etc., an option is to order a smaller set of 1-7 cards initially. This will allow you to see it close up and determine if it will suit your needs prior to placing a larger order.
Additional policies and FAQs
– WHOLESALE –
Please connect with me via email if interested in purchasing larger volumes and multiple prints beyond what is listed.