Announcement The limited production jewelry available in this shop is all handmade by Metalsmith Sarah Holden in Chicago, IL
The limited production jewelry available in this shop is all handmade by Metalsmith Sarah Holden in Chicago, IL
pddortch on Dec 23, 2014
Great design, beautifully made. Transaction went smoothly
aroderic1 on Nov 19, 2014
Great earrings! Just what I was looking for. They arrived quickly and were well packaged. Thank you.
lalanda on Apr 7, 2014
And another pair of FABULOUS earrings!! Thanks again!! :D
Holden Metalsmithing Company
Limited production jewelry and objects. Limited because each piece is made well which takes time, attention and care. Produced for you because there should be great jewelry options for you.
Owner, Maker, Designer, Designer And Maker
Working in metal for 10 years. From the east coast, currently living in the midwest. Urban dweller and business woman.
Please take the time to read my shop policies
If you have any questions about my items, your order or shipping, please convo me or email me at sarah [!at] sarahholdenmetalsmithing.com.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
If a payment is not received within two days, the sale will be cancelled.
Orders within the continental U.S. are shipped via USPS priority with tracking and insurance and take 2-3 business days to arrive. Your invoice will be updates with a USPS tracking number when your order is shipped. If you would like your order expedited, please contact me with your needs prior to or included with your order.
All international orders are shipped USPS priority which includes delivery status information and takes anywhere from 6-10 days to arrive. Delivery times vary due to customs. I will do my very best to track international items on my end and I have not lost a package yet!
I cannot be responsible for any customs fees that may arise on shipments sent out of the United States.
Refunds and Exchanges
In order to initiate an exchange, you must contact me at my Etsy address first and I will give you an exchange authorization. Once you receive your exchange authorization, your package must be postmarked within 10 days.
The buyer is responsible for the cost of shipping an exchange to me, I will cover the cost of the exchange shipment back to you. Exchanged items will be shipped following the shipping policy above.
Ring resizing fee: $10 per ring. I only resize rings purchased from my shop. Please make sure you are ordering the correct size ring whenever possible.
I am not responsible for lost or damaged packages. I will do my very best to research any item that is lost and find it through USPS track and confirm. All shipping fees are not refundable.
Additional policies and FAQs
I do my best to describe the sizing of all my items. Please make sure you know what ring, bracelet and necklace sizes you prefer before ordering. Most jewelry stores will size you for free. I encourage you to know your measurements or ask if you are uncertain what they are.
I enjoy making custom items for my clients. Please read the following so you understand the custom ordering process.
1 - The custom ordering process begins with you contacting me through Etsy. Please include in your email what type of piece you are looking for. Please consider size, metal type, stone type (if any), or anything else that is important to you. If you would like a custom piece based on one of my original designs, please include a link to the item in my shop and tell me how you would like to change it, and I will let you know if it is possible and if I'm willing to change it in that way. Please also include links or images of any other details that will visually explain to me what you are interested in my making for you. The more the better!
2 - I will respond to your email within 7 days to let you know I have received it and that I will begin designing for you. I will ask any additional questions I need for the design process at this time. With in 2 weeks I will respond with a photo of drawn design options I have for you, including links to any material options for your design.
3 - Depending on what materials and options you choose, I will provide an estimate of the total cost of the custom order. Once we both agree, I will post a listing on Etsy for a 50% deposit of the estimated quote. This deposit is NON-REFUNDABLE. Once the deposit payment is made in full, I will begin your design. The final balance is payable when you approve the final piece through detailed photos. The final balance will be posted as an Etsy listing for the remaining cost of the order. The final payment will include all shipping and insurance fees and if you desire expedited shipping, this should be stated prior to the listing going up. I will ship all custom orders via USPS priority with delivery confirmation and insurance.
All items included in my shop are made of .925 sterling silver, 18 karat royal yellow or pink gold, 14 karat yellow gold, nickel-free 24 karat or 18 karat gold-plated brass and mild steel. These materials naturally oxidize or darken after an extended period of contact with air. I will include a plastic bag with your purchase to keep your items in, to slow down the oxidation process, so your items will stay shiny longer.
If item is made ENTIRELY of .925 sterling silver, 18 karat or 14 karat yellow or pink gold or nickel-free 24 karat or 18 karat gold plated brass (this means no steel and no fiber), the item can be cleaned with a yellow jeweler's cloth or dipped in a liquid jewelry cleaner once or twice and then rinsed and wiped dry.
All mild steel earrings have a 14 karat yellow gold or .925 sterling silver post or lever back. None of my mild steel jewelry has steel elements that go through any part of the body. All elements that come into contact with the body are made of precious materials.
All mild steel jewelry has been sealed to prevent rusting, however steel jewelry should never soak in water and should avoid contact with water. Should your item begin to rust, please contact me.
The steel elements of steel jewelry should not need to be cleaned and should not come into contact with any liquid jewelry cleaners. All steel jewelry with gold and silver earring posts and lever backs can be cleaned with a jeweler’s cloth which can be found inexpensively at most jewelry shops, including those at most department stores.
All fiber elements of my lace jewelry are made of all cotton threads. All fiber jewelry should avoid coming into contact with perfumes and hairsprays as the fiber will retain the scent from these items.
And if you have any other questions, please contact me!