SarahHoodJewelry

modern : botanical : organic :: collectible art jewelry

Seattle, Washington · 1317 Sales

SarahHoodJewelry

modern : botanical : organic :: collectible art jewelry

Seattle, Washington 1317 Sales On Etsy since 2007

5 out of 5 stars
(468)

Announcement   FREE DOMESTIC SHIPPING ON EVERYTHING!
:: Art meets Nature :: Jewelry that explores the natural world. Simple, elegant, natural and modern, with an emphasis on recycled metals, natural gemstones and ethically sourced diamonds.
Find me on Instagram here: https://www.instagram.com/sarahhoodjewelry/

Announcement

Last updated on Apr 16, 2018

FREE DOMESTIC SHIPPING ON EVERYTHING!
:: Art meets Nature :: Jewelry that explores the natural world. Simple, elegant, natural and modern, with an emphasis on recycled metals, natural gemstones and ethically sourced diamonds.
Find me on Instagram here: https://www.instagram.com/sarahhoodjewelry/

Sarah Hood

Contact shop owner

Sarah Hood

View all 183 items

Updates

This pretty little Dune band with a flush set diamond is new and now listed in my shop. heartpulse The small white diamond is just the right size for a subtle flash but the flush setting keeps the whole thing very low profile and super comfortable. +1skin-tone-4
I love the deeply hammered, subtly stippled surface of this men’s wedding band. hammerThis one is on its way to its new finger. clapskin-tone-3 Available in any size and any metal.
View all 55 updates

About

Handmade Jewelry for the Nature Lover in All of Us

Welcome to my shop! I'm Sarah and I live and work in Seattle, Washington. I feel lucky to be able to bring some of the things I dream up to life in silver and gold. My work consists of unique jewelry pieces ranging from very wearable limited edition jewelry to one-of-a-kind sculptural art jewelry, some of which is included in private collections and museums. My work is simple, elegant, natural and modern. Recycled metals including sterling silver, gold, palladium and platinum provide a perfect complement to one of a kind gemstones and diamonds. I like to experiment, challenge myself, learn new things and have fun in the studio, and I try to bring all of that into every piece I create. The connection I make with each person that wears something I made with my hands is the gift and joy in what I do, and my love for my work goes into each of my pieces.

Sarah Hood Jewelry is designed and made by my two hands in my small private studio in the beautiful Pacific Northwest. My heirloom quality pieces are made with precious metals and unique gemstones. I use traditional jewelry techniques such as forging, soldering, wax carving and stone setting along with modern methods like high tech casting. All of the metal I use is recycled and I maintain environmentally and health conscious studio practices. My cast pieces are made using gold and silver from a US-based refiner committed to environmental responsibility and globally certified for 100% recycled content.

Shop members

  • Sarah Hood

    Owner, Maker, Designer

    My pieces are a constant exploration of the natural world, both its forms and its materials. I love striking profiles, elegant design, and unexpected combinations of materials.

Shop policies

Last updated on May 7, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
If you are not satisfied with your Ready-to-Ship item for any reason, you may return it for a refund or exchange. You must contact me within 14 days of receipt of your Ready-to-Ship jewelry to initiate your return. All returned items must be received by me within 30 days of date of sale, and must be returned in unworn condition in original packaging. All return shipping costs are the responsibility of the buyer, and original shipping costs are not refundable. Anything returned in worn or damaged condition will be returned to you with no refund issued.

All returns are subject to a 25% restocking fee.

Ready-to-Ship items that are sized at your request to fit you are not exchangeable or returnable. This includes rings that are sized to fit you.

Custom orders - including bracelets, earrings, necklaces or rings made to order, items with personalized elements, and items designed to your own specifications - are not exchangeable or returnable.

Reserved items (items reserved in your name), and Sale items are not exchangeable or returnable.

Sales on all earrings are final.

Order cancellations must be received within 24 hours after sale.
Payment
I accept PayPal and all major credit cards through Direct Checkout for payment.

I do not accept personal or business checks, money orders or wire transfers for payment.
Shipping
*** Domestic Shipping // Shipping Within the U.S. ***

* All domestic packages ship USPS mail with tracking and insurance for the full retail amount.

*The shipping times below *do not* include fabrication time of made-to-order items. The time I need to make your item is written in every listing. Add this time to ship time below to determine when you should receive your item.

* When you check out, you can choose:
First Class mail // 2-5 business days
Priority Mail // 1-3 business days
Priority Express Mail // 1-2 business days

* These time frames are not guaranteed by the post office. If your package does not arrive within these shipping time frame estimates, your shipping fee is not refundable.

* If you provided a correct shipping address upon checkout but your box does arrive or gets lost in the mail, I will do what I can to help you find the box. However, Sarah Hood Jewelry and Etsy do not provide refunds or replacements for items that do not arrive or get lost in the mail. If you need to order a replacement piece of jewelry for an item that got lost, please note that many one-of-a-kind items may not be able to be remade.


*** International shipping // Shipping from the U.S. to Other Countries ***

* All international packages ship USPS mail with tracking and insurance for the full retail amount. However, please note that international tracking does not always follow the package once it leaves the U.S.

*The shipping times below *do not* include fabrication time of made-to-order items. The time I need to make your item is written in every listing. Add this time to ship time below to determine when you should receive your item.

* When you check out, you can choose:
International First Class mail // 7-30 business days
International Priority Mail // 6-10 business days
International Priority Express Mail // 3-5 business days

* These time frames are not guaranteed by the post office. If your package does not arrive within these shipping time frame estimates, your shipping fee is not refundable.

* If you need your package quickly, I recommend upgrading to International Priority or International Priority Express. International First Class is notoriously slow and unpredictable.

* If you provided a correct shipping address upon checkout but your box does arrive or gets lost in the mail, I will do what I can to help you find the box. However, senders in the U.S. are limited in what we can do to track an international package, so in most instances, you will need to bring your tracking number in to your local post office to have them track the box from your end. In addition, Sarah Hood Jewelry does not provide refunds or replacements for items that do not arrive or get lost in the mail. If you need to order a replacement piece of jewelry for an item that got lost, please note that many one-of-a-kind items may not be able to be remade.

** CUSTOMS CHARGES **

If you are ordering from outside the U.S., your package may incur customs charges and taxes. Custom fees are a tax levied by your own government to offset lost tax revenue when you purchase from another country, and are your responsibility to pay. Please check with your local post office to obtain an estimate of these customs charges if you would like to know what to expect. It is up to the customer to know the customs laws of their own country.

I cannot ship your package as a "gift" or "sample" in order to avoid customs fees. This is not legal.
Additional policies and FAQs
Custom orders are always welcome. If you see something you like, but it's not quite right, please let me know.

I am happy to give you a quote on a gold version of most items in my shop. Please note that quotes on gold jewelry are only good for one week; after that time, I will recalculate the quote based on the current gold market.

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For beads, stones, findings and other supplies, please visit my Fluxe Design shop: FluxeDesign.etsy.com.

For vintage finds, please visit my Stock and Issue shop:
https://www.etsy.com/shop/StockAndIssue?ref=search_shop_redirect

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All photos © Sarah Hood Jewelry
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

More information

Last updated on May 9, 2018
Frequently asked questions

What shipping method do you use, and how long will it take for my item to reach me?

All packages ship USPS w/ tracking and insurance for the full retail amount.

The shipping times below *do not* include fabrication time of made-to-order items. The time I need to make your item is written in every listing. Add this time to ship time to determine when you should receive your item.

* Shipping Within the U.S. *
First Class / 2-5 business days
Priority / 1-3 business days
Priority Express / 1-2 business days

* Shipping from the U.S. to Other Countries *
International First Class // 7-30 business days
International Priority // 6-10 business days
International Priority Express // 3-5 business days

* USPS does not guarantee ship time. If your box doesn't arrive within these estimates, your shipping fee is not refundable.

What do I do if my item hasn't arrived?

All shipments come with a tracking number. After shipping, you should be able to track your box to its destination, however, please note that USPS tracking information is sometimes delayed or not up to date, and often not available for international packages once they leave the U.S. If you provided a correct shipping address upon checkout but your box does arrive or gets lost in the mail, I will do what I can to help you find the box. However, Sarah Hood Jewelry does not provide refunds or replacements for items that are delayed, do not arrive or get lost in the mail. If you need to order a replacement piece of jewelry for an item that got lost, please note that many one-of-a-kind items may not be able to be remade.

Who pays for customs fees, and can you ship as a "gift" so I avoid taxes and fees?

If you are ordering from outside the U.S., your package may incur customs charges and taxes. Custom fees are a tax levied by your own government to offset lost tax revenue when you purchase from another country, and are your responsibility to pay. Please check with your local post office to obtain an estimate of these customs charges if you would like to know what to expect. It is up to the customer to know the customs laws of their own country.

Royal Mail customers, see the last paragraph on this page: http://www.royalmail.com/personal/help-and-support/I-need-advice-about-customs-requirements

I cannot ship your package as a "gift" or "sample" in order to avoid customs fees. This is not legal.

Can you size my ring for me?

I am able to size many rings in my shop. Just ask. Please be certain of your ring size before ordering by having your finger sized at your local jewelry store or by purchasing a ring sizer through my shop. If you need your ring sized after purchase, my ring sizing fee is $20 for most silver rings, and $40 for most gold, palladium and platinum rings. Contact me for a quote on your particular ring. Please note that many rings CANNOT be sized due to various factors such as stones, stone settings or type of metal. Please also note that, as stated above, once rings are sized for you, they are not returnable or exchangeable. I am not able to size rings that other jewelers have made.

Can you use my gold or my stones for a new piece?

Unfortunately, no.
I use recycled precious metals in my jewelry, but cannot recycle your metal for you or make your old jewelry into a new piece. I also do not use customer supplied stones in my work. I work with trusted and vetted vendors who supply quality recycled metals and stones at fair prices.

What kind of packaging does my jewelry come in?

Your jewelry will come to you in a gift box with ribbon, perfect for giving.

How do I clean my jewelry?

Treat your jewelry well and it will last you a lifetime. To keep your jewelry pieces looking their best, please remove them before swimming, bathing, exercising and sleeping. Remove rings when doing dishes, applying makeup or lotions, and washing your hands. To clean your jewelry, use a commercial cleaning pad like a Sunshine cloth, or use a paste of baking soda and water or a mild dish detergent (blue Dawn works well) with a soft toothbrush. Rinse carefully and dry with a soft cloth. Store jewelry in original boxes. Opal jewelry: opals are fragile and extremely sensitive to water and chemicals. Do not get opals wet.

Can you make my item faster?

If you are in a rush and need your made-to-order item fabricated faster than the stated timeline in each listing, I may be able to accommodate you on a case by case basis. Rush orders incur a $50 rush fee, payable separately, and are non-returnable. Contact me if you would like to find out if a particular item is eligible to be rushed. In addition to the rush fee, you should consider Express shipping, which will get it to you faster.

Can I return my item?

You may return Ready-to-Ship items. You must contact me within 14 days of receiving your jewelry, and return it within 30 days in unworn condition in original packaging. All shipping costs are your responsibility. Anything returned in worn or damaged condition will be returned to you with no refund issued.

All returns are subject to a 25% restocking fee.

The following are not returnable:
*Ready-to-Ship items that are sized to fit you
*Made to Order rings
*Custom orders
*Reserved items
*Sale items

Sales on all earrings are final.

Order cancellations must be received within 24 hours after sale.

Please see my Return Policies above for more info.

Where else can I find you?

// Instagram - To see photos of my studio, work in progress (which may include *your* order!), and new work, follow me on IG:
https://www.instagram.com/sarahhoodjewelry/

// Facebook - Like my FB page for updates and photos:
https://www.facebook.com/Sarah-Hood-Jewelry-27298146320/

// Blog - Check out my blog for the stories behind the projects:
http://sarahhoodjewelry.wordpress.com/

// Mailing List - If you would like to receive occasional announcements about Sarah Hood Jewelry, please visit the Mailing List page on my website and sign up:
http://www.sarahhoodjewelry.com/small/Info/Contact.aspx