SarahIntemann's Shop Policies
Welcome to my shop! - www.sarahintemann.etsy.com -
Original Artwork by Sarah Intemann
My absolute passion involves making abstract paintings with primarily acrylic inks. You'll occasionally see some representational works I do in order to stay studious and keep my eye fresh. I'm thrilled when my work is purchased, and more importantly, I want the purchaser to feel at ease and confident about buying a piece, and enjoy viewing the work as much as I enjoy the creatingit! My goal is for you to receive a beautiful piece of art and have an experience that involves excellent customer service. I therefore welcome any questions or inquiries/curiosities you may have.
Please feel free to email me at: intemannstudios [!at] gmail.com, or use the etsy conversation system.
Thanks again for visiting, and enjoy!
I accept payment with PayPal and credit card. You do not need a PayPal account to pay with a credit card: simply click next to the PayPal and credit card symbols during checkout. You will be given the option to pay by credit card without a PayPal account.
I also accept personal checks, but please understand that this will delay the transaction. A painting purchased by personal check will not be mailed until the check has cleared the bank.
Payment is expected within 3 days of order. Your order will not be shipped until I receive payment. If I do not receive a payment within 3 days after your order is received I will attempt to contact you. If no payment is received within 10 days, I will cancel your order and re-list the item.
Items shipped within the U.S. are sent via USPS priority mail. You will receive email notification that your item has shipped with a tracking number. Once shipped, please allow 3-4 days for delivery within the United States. Items shipped internationally will take longer, please allow up to 3-4 weeks for delivery.
If you wish to receive your order faster, I offer expedited shipping at an additional cost. Please write a note in the "Message to Seller" when you check out to take advantage of this service and I will send you an updated invoice from paypal.
Each item is carefully packaged. Insurance is not included in the shipping price. If you do require insurance please get in touch before you purchase so I can send out the correct invoice.
Customers residing outside the U.S.:
Please note that the seller is not responsible for any associated fees/taxes due when items are shipped internationally. This responsibility will reside with the customer. Delivery can take 12-14 days for the U.S. If you have special shipping needs like an international price, express delivery, insurance, or you require a tracking number, please contact me prior to your purchase. In the rare event that an item does not arrive within 21 days of purchase, please let me know.
Refunds and Exchanges
I want you to be pleased with your original piece of art so please take your time and view my artwork's photos and descriptions carefully. I work hard to represent the pieces as accurately as possible. Artwork will be packaged carefully to prevent damage during shipping. I am confident you will be pleased with any one of my original pieces of art, however, if there is any issue with your purchase please contact me as soon as you receive it so I can address your concerns promptly. If you are not satisfied with your painting, please mail the painting back to me in the original condition within 7 days. When I receive the painting in its original condition, I will provide a full refund for the price of the painting. I do not refund shipping costs.
Additional Policies and FAQs
Purchase of my drawings are for personal display only. The purchase of an artwork does not permit use of an image for any commercial use or licensing use to any third parties. Artist retains rights to all works. Please do not copy, distribute, reproduce or use my work without written permission from artist.
If you are interested in commissioning a work of art, please message/email me. I have done many so far, and would love to create a work of art more specific to a color scheme/style or size that you have in mind. Nothing would please me more than to bring to fruition a work of art close to your vision/decor.
66 Whipple St. #1R
Brooklyn, NY 11206
intemannstudios [!at] gmail.com
Last Updated March 16, 2015