SarahLouiseDesigns

Hand-crafted, personalised greeting cards from Wales

Llanelli, United Kingdom On Etsy since 2008

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

SarahLouiseDesigns

Hand-crafted, personalised greeting cards from Wales

Llanelli, United Kingdom | 3,031 Sales

Announcement    ****VERY IMPORTANT - PLEASE READ***
We are UK based and currently operating normally but please be aware postal services are affected by the global virus crisis, so deliveries are taking longer than usual. Etsy delivery estimates do not take the current crisis into account. Please order early to avoid disappointment. Turnaround for production is 3-5 working days due to demand.
Orders travelling to the USA will take an estimated 2-3 weeks (OR LONGER) to arrive after card item is created. If you're in a big hurry for a card please contact me before ordering and I will advise. Thank you/Diolch!

Personalised greeting cards for all occasions, wedding table plans and wedding activity books for children.

Please contact me if you need something special - I'd love to hear from you!

For more information visit http://www.sarahlouisedesigns.co.uk

Find my cards and gifts on Facebook: overthemoonsld

Instagram: @overthemoonuk

Or find my wedding stationery on Facebook: sarahldesigns

Instagram: @sarahlouisedesignsuk

For the latest accurate currency rate, visit http://www.xe.com

FOR SHIPPING etc: please see my profile for details

Announcement

Last updated on Aug 29, 2020

****VERY IMPORTANT - PLEASE READ***
We are UK based and currently operating normally but please be aware postal services are affected by the global virus crisis, so deliveries are taking longer than usual. Etsy delivery estimates do not take the current crisis into account. Please order early to avoid disappointment. Turnaround for production is 3-5 working days due to demand.
Orders travelling to the USA will take an estimated 2-3 weeks (OR LONGER) to arrive after card item is created. If you're in a big hurry for a card please contact me before ordering and I will advise. Thank you/Diolch!

Personalised greeting cards for all occasions, wedding table plans and wedding activity books for children.

Please contact me if you need something special - I'd love to hear from you!

For more information visit http://www.sarahlouisedesigns.co.uk

Find my cards and gifts on Facebook: overthemoonsld

Instagram: @overthemoonuk

Or find my wedding stationery on Facebook: sarahldesigns

Instagram: @sarahlouisedesignsuk

For the latest accurate currency rate, visit http://www.xe.com

FOR SHIPPING etc: please see my profile for details

Items

 
Sarah Evans

Contact shop owner

Sarah Evans

Reviews

Average item review
5 out of 5 stars
(391)
See reviews that mention:
quality 77 shipping 81 customer service 65

About SarahLouiseDesigns

Sales 3,031
On Etsy since 2008

I’m Sarah Evans, I live with my husband, daughter and cat in Llanelli, South Wales, UK.

I’ve worked as a designer for almost 30 years in publishing and advertising. I started creating bespoke wedding stationery in 2001, and in 2004, left my employment to concentrate on my new business full time.

Alongside the wedding stationery I create bespoke greeting cards for all occasions. In 2007 I opened my Etsy store where I sell cards, wedding activity books, handcrafted ostrich feather pens and keepsake frames.

Shop policies

Last updated on May 15, 2020
Hi - I am Sarah, an artist and designer based in Wales, UK. I have a business creating hand-crafted wedding stationery, greeting cards and keepsake gifts. Alongside this I also 'keep my hand in' with freelance graphic design work, as this is my trade and its great to work on different projects - some on the computer and some hand-made.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I'm sorry but all sales are final. I will make refunds if in the unlikely event you are sent the wrong item, or if a custom order has been made to the wrong specification. I do not, however, refund for buyer's remorse.
Payment
You may pay via Etsy payments or via PayPal. Please pay immediately. Thank you.

PRIVACY
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through my website, in person, via email or other messaging services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Royal Mail or Couriers I use for delivering your order.
Information I Collect
To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering as well as the necessary details of your wedding or special occasion including dates, times, venue etc.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as making an order for items I produce;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.


Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Service providers. I engage certain trusted third parties to perform functions and provide services to my business, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Sarah Evans, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sarah [!at] sarahlouisedesigns.co.uk 
Shipping
I ship regular first class mail in the UK (signed for on higher value items) and Royal Mail Airmail International Standard to the rest of the world.

I always try and post mail as soon as possible, but during the current pandemic I am receiving a higher number of orders so turnaround is around 5 working days.

Please allow longer for delivery as postal services may be subject to delays due to lower staffing levels during the global crisis.

When buying from abroad, please note the buyer is responsible for any customs charges incurred.
Additional policies and FAQs
My artwork may not be reproduced without express permission by myself. Sale of original artwork does not transfer reproduction rights.