SarahNanDesigns

rustic chic weddings and home decor

Michigan, United States · 1752 Sales

SarahNanDesigns

rustic chic weddings and home decor

Michigan, United States 1752 Sales On Etsy since 2008

5 out of 5 stars
(506)

SarahNanDesigns is taking a short break

Loading

Note from shop owner On vacation until August 26.

Note from shop owner

Last updated on Jun 10, 2016

On vacation until August 26.

Sarah Johnson

Contact shop owner

Sarah Johnson

Reviews

Average item review
5 out of 5 stars
(506)
Megan Ellis

Megan Ellis on Jul 12, 2016

4 out of 5 stars

Sarah was able to fix a small error made on the bags (a mutual error we both should have caught, esp me) and shipped new edits back on a holiday weekend! She takes a lot of pride in her work and was able to send out a new shipment in a different sized bag to make it for our wedding day. Fantastic customer service!

View all 506 reviews

About

Close to home and around the world

In 2009 I took my first trip to visit Romanian orphanages. I fell in love with the kids and the country.

I couldn't wait to get back the second year. In 2010 I went for 16 days (my youngest was only 2!) and stayed for one week at a girls transition house for kids who had "graduated" from the orphanage. I asked the director what would be helpful for me to bring with me and she suggested a sewing project for the girls. They had sewing machines and fabric but no staff really knew how to sew. One problem - neither did I! My mom often sewed when I was growing up but I had absolutely no interest in sitting still that long.

For my trip to Romania, my mother in law taught me to do a quick and easy tote bag without a lining. To my surprise I loved sewing! I had such fun with the girls at the house that when I got home from Romania I picked up an inexpensive sewing machine and started making totes and selling on Etsy. I thought it would just be a hobby. I had 3 little ones at home at the time and hoped just to do a little something on the side to raise money for my next trip to Romania. I was hooked and have ended up going six times now.

My hobby turned into a business in 2010 and I have been able to use the profits to support my love of the children in a country far away.

Tweet
Around the web
Shop members
  • Sarah Johnson

    Owner

    I am a mom of three that loves to sew! I am passionate about creating quality products that my Etsy shoppers will love.

Shop policies

Last updated on June 3, 2016
I will always do my best to make my customers happy. Individual care is taken on each item to ensure that it is well and beautifully made and safely shipped. If you are unhappy with your purchase or service for any reason please contact me using an Etsy convo. My personal e-mail will occasionally filter out unknown senders and I cannot guarantee a response. I want my customers happy and will do my best to make sure you are!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is required before shipment. If you wish to cancel an order please contact me within 24 hours of purchase. I accept Paypal and credit cards. If you prefer to pay by check or cash please feel free to contact me and I will gladly work with you to accept these methods of payment as well.
Shipping
*****USA Shipping******
I use USPS first class or priority mail shipping with a confirmation number. Please expect 2-5 days for your order to arrive.

If you would like to upgrade your shipping to express please contact me for additional charges.

*******International Shipping*********
For buyers outside the United States, most items are shipped via First Class International mail (usually 7-14 business days). If it is a large item or order and the box weighs over 4 pounds it has to be sent through Priority International mail (usually 6-10 business days). It may be difficult for me to give you an exact time of arrival for your package, as it depends also on customs and the mail service in your specific country.
If an order costs more than $5 over the amount you paid to ship, I reserve the right to request the overage amount from you after the order has been placed. If you are interested in what your exact shipping charges to your country will be please contact me prior to placing your order.
Most international packages to do not come with a tracking number. If you are an international customer and would like your purchase shipped as registered mail the cost will be $11 in addition to your purchase.
Refunds and Exchanges
If you are unhappy with your purchase for any reason please contact me using Etsy convo only, not my personal e-mail. I always do my best to make things right! Remember, you always catch more flies with honey :)

Personalized orders (monograms, unique sizes, unique fabric choices): Because I cannot resell these items I ask that they not be returned to me. If you are very unhappy with the results please contact me with the reason. If you feel the workmanship is poor I will refund 75% of the amount of the item. If you are unhappy with the fabric, general appearance, or size I will refund 40% of the amount of the item since these attributes are clearly described and pictured in the listing.

Non-personalized orders: If you are unhappy with your purchase you may return the item(s) for a full refund. All shipping charges will be at the buyers expense.

Items lost or damaged in the mail: Eligible for either full refund or replacement item at no charge. Shipping charges will not be refunded.
Additional policies and FAQs
I do not do wholesale or consignment orders. All discounts available are clearly described in the shop announcement.

Workmanship on an item is guaranteed for one year after purchase for normal daily use of an item. Please contact me for a replacement item if the seams of your item begin to tear. Invalid if an item has been machine washed! Burlap and linen must be cleaned by hand!