Announcement
Get 20% off when you purchase 3 or more items from our shop. No coupon code is needed. Discount will be automatically applied after adding 3 or more items to cart.
Welcome to Saraya Jewelry! The shop specializes in wedding, prom and any other special occasion jewelry.
All of our items are hand and custom made! When ordering, please follow the following guidelines:
1. ALWAYS order at least 4-6 weeks before the date you need the item(s) (not the date of your wedding or event). We need time to make your order and clarify details with you and we are also located in Bulgaria, Europe.
2. We can offer express shipping on any item! We use EMS service which takes 3-6 working days to deliver anywhere in the world. Bear in mind that depending on your location and items weight shipping charges might be significant for express shipping, so ask us for a quote.
3. We rely on communicating with you when discussing your order. Check your email and Etsy account for messages from us, as it speeds up the whole communication process. We usually reply within 24 hours (most of the time faster) to your questions.
5. We accept the following payment methods:
Credit cards
Debit/bank cards
Etsy gift cards
iDEAL payments from buyers in the Netherlands
Sofort payments from buyers in Austria and Germany
Google Wallet from US Android buyers
Apple Pay from US and UK iOS buyers
PayPal
Looking for Handmade Wedding Accessories? Visit our second shop on Etsy
https://www.etsy.com/shop/SarayaWedding
We believe that experience is the most important thing for our clients and we strive to give you the best experience.
Join us on Facebook for sweepstakes, news and promos
http://facebook.com/sarayawedding
Let's pin together
https://www.pinterest.com/sarayawedding/
Love,
Mancho
Saraya Jewelry
Featured items
Items
All Items
Reviews
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Linda Romano on Jun 19, 2018
5 out of 5 starsWas the perfect brooch for my dress. Got lots of compliments. Came on time and looked just like the picture.
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Nadi on Aug 22, 2016
5 out of 5 starsThe quality of this brooch is excellent. Beautiful decorative piece for my mother. She loves it!
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Leigh on Apr 12, 2016
5 out of 5 starsThis item was even more beautiful in person than on the website. I am very very pleased and I can't wait to wear it on my wedding day!!
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About SarayaJewelry
The journey started years ago, but we still love it
Shop members
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Hrisi
Creator, Designer, Owner
It all started about 30 years ago. Making accessories for my wedding was the first step in a long and amazing journey. Today, my love and passion is still the same - making brides all over the world shine - literally. Thank you for appreciating it!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
What are the lead times?
Items that are already available and in stock will be shipped within 3 business days.
Custom orders take 1-2 weeks to be made and shipped.
Please contact us with any questions you have regarding the lead times prior to making a purchase.
What are the shipping methods?
All of the items are shipped with registered priority mail with tracking number. Stated standard delivery times apply to this type of shipping.
Express mail upgrades are available for all items and you may select the shipping upgrade during checkout.
Delivery times for Express Mail are 4-10 business days anywhere in the world.
What is the refund and exchange policy?
You can exchange for another item in the store, for the cost of the product. If you want to return and NOT exchange please note there will be 15% restocking fees. Amount, less the 15% and shipping, will be credited on receipt of the returned package.
If you wish to return an item, you must contact us within 14 days of receipt of the item. Please contact us through Etsy Conversations, with the order number as a reference.
Items returned must be sent in original packaging and unused at the Buyer's cost. The returns must be shipped back within 10 working days of contact for return. Refunds will not be given if goods are damaged due to poor packaging. Please do not return any jewelry without contacting us first.
What items cannot be returned?
We do not exchange or take back:
Custom orders
Custom quantities
Bridesmaids sets
We cannot accept returns of earrings - hygienic reasons