SassyClassyCollars' Shop Policies
Welcome to Sassy Classy Collars where our hand-crafted collars are Classy and a little bit Sassy.
My goal is to design and produce collars and/or leashes that are comfortable, durable and yet fashionable for you and your pet!!!!
Each collar is custom-made for your pet. Any questions, don't hesitate to contact me.
Fabric collars in the 3/8, 1/2, 5/8 and 3/4 width are constructed with four layers of top quality cotton fabric and heavyweight interfacing. They are soft on your pet's neck but yet very durable.
Fabric collars constructed in the 1 inch width size have polyprolene webbing inserted between the layers of cotton.
All fabric collars are sprayed with Scotchguard.
Ribbon collars are made with heavyweight nylon webbing with designer ribbon carefully sewn on.
**All collars are hand washable/machine washable in cold water. Tumble low or air dry.
**What size collar should I order?
Measure your pet's neck and add one inch for small dogs and two inches for large dogs. Any questions, please don't hesitate to contact me.
Please inspect collar and/or leash periodically for wear. If you notice any wear on the item, please replace it for the safety of your pet. These collars are not intended to be used as a tie out.
Payment is expected within five (5) days following the receipt of your order. Your item or items will not be made until your payment has been received. I prefer Paypal as a method of payment, but will accept a cashier's check, money order or personal check (must clear my bank before item is made -- may delay shipment). For fastest ordering process, please choose to purchase through Paypal.
Orders will be shipped through the United Postal Service First Class mail unless otherwise requested. Your order will be shipped within two to seven days unless otherwise noted. If you need it sooner, please contact me and arrangements will be made.
If you prefer a different shipping method, please contact me prior to purchasing for adjustment in shipping costs.
Special arrangements can be made for local shipments. Contact me and shipping charges will be removed.
Refunds and Exchanges
Customer service is a top priorty at Sassy Classy Collars. If you are unhappy with your purchase, for any reason, I will gladly refund your purchase price less the shipping charges. The items must be returned and undamaged, postmarked within 10 days of shipping and a refund or exchange will be issued.
Personalized collars will not be refunded.
Additional Policies and FAQs
Wholesale orders are gladly accepted. Please contact me.
Each consumer is responsible for determining the suitability of these products for their individual situation. Consumer accepts all responsibility by purchasing and using these products.
Last Updated March 3, 2011