Each listing is for a DIGITAL FILE only. You will receive a hi-res file to print at the location of your choosing. We do not offer printing services and there are no physical items shipped. All items are electronic and sent via email.

Due to the electronic nature of our items, we do not accept returns, cancellations, or exchanges after the personalized file has been sent. If you need a cancellation or wish to exchange the design you purchased for a different template, please let us know immediately. If no work has been done, we are happy meet your request.
*We do not process refunds or accept exchanges on instant downloads*

On any of our invitations or custom items, yes! Colors, font, and wording can all be changed with no extra fees. We offer a color chart in each listing for easy reference. You can include any changes in the “Note to Seller” section when purchasing. Please not that all instant downloads come as is.

You can print at any print shop, photo center, online print site, or from home.

All invitations are formatted to 5x7. Thank you cards are formatted to 4x6. Other items will have the size listed in the description. Invitations and custom items can be any size you want. Please specify in the "Note to Seller" section.
*Instant downloads come as is*

A proof will be emailed within 1-3 business days after payment and information are received. Business days do not include weekends or holidays.
*Proofs will be emailed to the email address associated with the Etsy account. If you would like your proofs sent to a different email, please specify in the "Note to Seller" section when purchasing.

Unfortunately, we are unable to provide editable files and will need all information prior to us beginning work on your order. We do offer unlimited changes after purchase to ensure you are happy with the final design.

Not always. Colors may vary from monitor to monitor and printer to printer. We are not responsible for poor printing quality and always encourage you to do a test print first. If you find the colors are not printing correctly, please contact us and we will be happy to do all we can to adjust them to your liking.
*Our files that have gold foil or glitter will print as shown. They do not print textured but are a high quality image that prints flat on the invitation.

Invitations will print as you see on the screen onto white card stock or photo paper. If using a print shop, we recommend using either a matte or linen card stock that is at least 80lb-111lb. Photo centers will us basic photo paper and we recommend choosing the matte finish.
Type of paper used is personal preference. We recommend asking to see samples and even a proof prior to printing.