SassyMapleHustle

PRIVACY POLICY FOR ASHA CREATIVE COMPANY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from Hellmouth Social, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control—including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy for more information about their privacy practices.

1. INFORMATION COLLECTED
To fulfill your order, you must provide certain personal information (which you authorized Etsy to provide), such as your name, email address, postal address, payment details, and the specific product you’re purchasing. You may also provide additional information (like personalization requests) if you contact me directly.

2. WHY YOUR INFORMATION IS NEEDED AND HOW IT IS USED
I rely on several legal bases to collect, use, and share your information, including:

To provide my services—fulfilling orders, offering customer support, or handling disputes
When you’ve provided consent (such as joining a mailing list), which you can revoke at any time
To comply with legal obligations—like tax laws or regulatory requirements
For legitimate business interests—such as improving my services or complying with Etsy's policies

3. INFORMATION SHARING AND DISCLOSURE
Your privacy matters to me. I share your personal information only under limited circumstances, including:

Etsy – I share information as necessary to provide my services and comply with Etsy’s policies
Service Providers – I may use trusted third parties (like delivery or file hosting platforms) to perform services, and share your data only when required to complete your transaction
Legal Compliance – I may disclose information if required by law, court order, or to respond to legal claims
Business Transfers – In the unlikely event of a business sale, your information may be disclosed as permitted by law

4. DATA RETENTION
I retain your personal information only as long as necessary to provide you with my services and comply with legal or tax obligations. Typically, this retention period is up to 4 years, unless otherwise required by law.

5. TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
I may store and process your information through third-party services (like Google Cloud) located in countries with different data protection laws. When this occurs, I rely on frameworks such as Privacy Shield or Standard Contractual Clauses to ensure your information is handled securely and lawfully.

6. YOUR RIGHT
If you reside in the EU, UK, or other jurisdictions with similar data protection laws, you have rights related to your personal information, including:

Access – You can request a copy of the data I hold about you
Change/Delete/Restrict – You may request changes, restrict processing, or ask me to delete your information (unless I’m required to retain it for legal reasons)
Object – You can object to certain uses (like marketing) or processing based on legitimate interest
Complain – You have the right to file a complaint with your local data protection authority

HOW TO CONTACT ME
For data protection purposes, I, Asha of Hellmouth Social, am the data controller of your personal information. You may contact me at:

support@hellmouthsocial.com
Based in Ontario, Canada (exact address available upon legal request)