SassySquirrelink

Slate Signs

Gold River, California · 3982 Sales

SassySquirrelink

Slate Signs

Gold River, California 3982 Sales On Etsy since 2016

5 out of 5 stars
(770)
Kelly Holland

Contact shop owner

Kelly Holland

View all 141 items

Reviews

Average item review
5 out of 5 stars
(770)
alika329

alika329 on Jun 19, 2018

5 out of 5 stars

Absolutely Perfect! It looks great hanging on our red brick house! The seller was wonderful keeping me updated on when it was shipped, etc! Highly recommend! I'll definitely be back for other plaques!!

View all 770 reviews

About

It started with a gift!

Last Christmas I bought my wife a gift. A slate picture of us in Venice on the day I proposed. I wasn't expecting much but it was personal and so she'd love it. When it came through I was blown away by the quality. Always the inquisitive person I started doing some research to find out how they managed to do it. Two weeks later, on our anniversary, Kelly bought me a wallet, again personalized. What were the odds, two personalized gifts!! She told me her cousin made these and sold them on Etsy. I had no idea what Etsy even was so the research started again!
As it turned out the way we make our slates now is a different process from the one I bought and , to be honest, I think ours are even better!! But that's where it started, in the exchanging of gifts.
We used our savings and invested in equipment. The learning curve was huge and we have a ton of slate rejects lying around the apartment, but now we've got it down to a fine art and are having such fun creating our plaques for our customers.

Shop policies

Last updated on February 27, 2018
At Sassy Squirrel Ink we believe in creating unique, customized gifts that will be displayed with pride for years to come. From simple welcome plaques to fully customized photo plaques, we are sure you can create exactly what you desire in our shop! We pride ourselves on the finest quality in design, careful craftsmanship, and long-lasting durability using natural and durable materials. As we work with natural materials, every item is individual and slightly flawed!! This is part of what makes your gift unique and why we love working with these materials.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Due to the nature of our business, personalized items are all final sale. As these are handcrafted designs on chiseled slate stone, there may be slight discoloration and natural chips in the finished article. This is part of what makes your product unique and why we love working with these natural materials.



Damaged Items:
 Please inform us of any damage within 48 hours of receipt of your order. Claims can be emailed along with a picture of the damage to qualify for our free replacement guarantee.
Payment
We accept all major debit and credit cards via Paypal or direct checkout.
Shipping
Our current processing time is 3-5 business days. We ship using Fedex Express which guarantees a 3 day delivery after processing.
INTERNATIONAL CUSTOMERS - please note that international handling and duties may be added by Fedex upon delivery.
Additional policies and FAQs
How to care for your plaque:
You can use a wet cloth to clean your slate without affecting the design. As with all inks and dyes, prolonged exposure to direct sunlight can fade your slate overtime, we recommend placing your plaque out of direct sunlight for maximum longevity.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom plaque order, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for 4 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, I, Simon Holland, am the data controller of your personal information. If you have any questions or concerns, you may contact me at simon [!at] sassysquirrelink.com