Monogramming and Personalized Gifts
SassySunflowerShop's Shop Policies
Welcome to our shop. We specialize in personalizing your gift for any occasion. We can create custom listings if you are looking to purchase bridesmaids, groomsmen, baby showers, birthdays, holidays just to name a few. Of course, you can also just treat yourself to something special. Send us an email if you want something you don't see, and we will search our many suppliers so we can help you create that unique gift.
We accept payment via Etsy or Paypal using your credit card. You may also use a check but we will not be able to ship your item till payment has cleared the bank which can take up to 10 business days.
Some specialty items will need to be created after purchase. These will begin production as soon as any artwork is approved and payment received.
Sales tax will be included on all State of North Carolina purchases. Currently the tax rate is 7%.
We ship USPS, FedEx, and UPS depending on item. We will always combine shipping to save money and will provide a new shipping rate when needed.
Refunds and Exchanges
Please notify us within 3 business days, if you are not happy with your purchase. You will be responsible for all return shipping costs. Custom orders are NON REFUNDABLE so please make sure your approval is correct when order is placed.
Additional Policies and FAQs
I will send a proof through your personal email and sending a notification through ETSY convo within 2 business days for your approval. If I have not received approval after 3 business days, I will resend. If approval is still not received after an additional 2 business days, I will send your item BLANK.
Most of our products will need to be customized after purchase. Please note it can take up to 2 weeks for personalization and shipping to be complete. Specific details will be included in the approval process making sure of exact colors, fonts, designs, and spelling for your purchase.
Last Updated December 2, 2014