Saturnworks

Guitar pedals handcrafted in California, USA

Davis, California

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Items

Saturnworks Pedals

Contact shop owner

Saturnworks Pedals

Reviews

Average item review
5 out of 5 stars
(268)
See reviews that mention:
Quality 41 Shipping 53 Customer service 27

Shop policies

Last updated on January 5, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Items in like-new condition may be returned within 14-days of receipt. Buyer is responsible for return shipping costs. Buyer is responsible to assure that shipments are packed adequately to avoid damage. Any damage to the item incurred during return shipping will be deducted from the refund amount.

Assuming the item is returned in like-new condition, a refund of the original purchase price, minus any shipping and a 10% restocking fee.
Shipping
Most pedals ship within three business days, business days being Monday-Friday. A few pedals, such as the Dark Matter, parallel loopers, and Saturn Fuzz, are custom built-to-order, and ship in around 2-3 weeks.

Domestic shipments are sent via USPS First Class or Priority Mail, depending on weight. International shipments are sent via USPS First Class Mail. Domestic and international expedited shipping is available upon request. Arrangements for expedited shipping must be made prior to purchase.

Buyer is responsible to provide correct and current shipping information. Seller is not responsible for misdelivery or returned packages due to incorrect or incomplete address information. Shipping costs will not be refunded on returned packages.

International buyers are responsible to pay any applicable import taxes.

We will not declare incorrect customs values.
Additional policies and FAQs
All pedals are covered by 1-year non-transferrable warranty against manufacturing defects from the date of purchase.