Scape

Unique Handmade Jewellery

Edinburgh, United Kingdom · 4668 Sales

Scape

Unique Handmade Jewellery

Edinburgh, United Kingdom 4668 Sales On Etsy since 2010

5 out of 5 stars
(1740)

Shop owner

Caroline

Contact

Announcement   Made to order items will take me 5 full days to make before shipping. All items ship from here in Scotland, UK.

Please read my Policies section: http://www.etsy.com/shop/Scape/policy before committing to place an order.

***TRACKING***
Please note standard shipping from the UK does not include tracking - contact me if you would like to upgrade your shipping to tracked.

Announcement

Last updated on Sep 11, 2016

Made to order items will take me 5 full days to make before shipping. All items ship from here in Scotland, UK.

Please read my Policies section: http://www.etsy.com/shop/Scape/policy before committing to place an order.

***TRACKING***
Please note standard shipping from the UK does not include tracking - contact me if you would like to upgrade your shipping to tracked.

Caroline

Contact shop owner

Caroline

Reviews

Average item review
5 out of 5 stars
(1740)
Rhowan

Rhowan on May 18, 2017

5 out of 5 stars

I am absolutely thrilled with this ring! It is delicate and beautiful. For those in the US- do not hesitate about purchasing over seas!! My ring was made and here in a couple of weeks! Caroline's customer service is awesome and she works with you well. I have already purchased a 2nd ring!

View all 1740 reviews

Shop policies

Last updated on January 11, 2012
I am a jewellery designer based in the Scottish countryside, 25 miles south from the capital city of Edinburgh.
I like to use Sterling Silver and Semi precious stones, to create unique and individual designs.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept PayPal. This payment method can also be used by buyers who do not have a PayPal account without the need to sign up.

Please contact me if you change your mind about purchasing an item before making a payment. I will cancel the transaction and leave no negative feedback.

I am happy to help out any way I can if there are any queries, just contact me.
Shipping
Most of my items are custom made to order, and this usually takes about 5 days for me to make each item.

The following is a rough guide to when I expect to ship each order depending on which day it is placed:

-Order Monday - Ship Saturday
-Order Tuesday - Ship Monday
-Order Wednesday - Ship Tuesday
-Order Thursday - Ship Wednesday
-Order Friday - Ship Thursday
-Order Sat/ Sunday - Ship Friday

The above is intended as a guide only. Large orders may take longer, and fabrication times are subject to change depending how busy I am with orders.
I will contact you once, as soon as I can after your order is placed, with my expected shipping date. When your item has shipped I will mark the invoice as "Shipped".

Ready to ship items will usually ship the day after ordering, or as soon as Payment clears if this takes longer.


** SHIPPING AND TRACKING NUMBERS**

Within the UK shipping is via 1st class Royal Mail. Outside the UK shipping is via Airmail. Airmail ranges from 1-6 weeks for delivery.

**Please contact me if you require a TRACKING NUMBER for your package as this has to be done via the more expensive Airsure, International Signed for, Recorded Delivery, or Special Delivery services, depending on where you are located. I will provide more information and a price quote for the up-graded shipping costs.

Buyers are responsible for payment of any customs fees.

Please be sure to enter your correct shipping address for purchases. In the event that Etsy and Paypal show two different addresses, your package will be shipped to the Etsy address.

**ITEMS MISSING IN THE MAIL**

If your item has not arrived after 30 days from the date of shipping within Europe, or 45 days from the date of shipping everywhere else, including the US and Canada, please contact me for a replacement or a refund. The date of shipping is marked on the Invoice for every order.
Refunds and Exchanges
If you are unhappy with your order for any reason please contact me within 5 working days of receiving it, and I will work with you to resolve any problems. I am committed to customer satisfaction.

Items do occasionally go missing in the mail. If your item has not arrived after 30 days from the date of shipping within Europe, or 45 days from the date of shipping everywhere else, including the US and Canada, please contact me for a replacement or a refund. The date of shipping is marked on the Invoice for every order.
Additional policies and FAQs
Ring Resizing: This can be done for a fee, which will depend on the complexity of the individual case. Just send me a message, and we can discuss your requirements.