ScarletFairy's Shop Policies
Welcome to Scarlet Fairy! We are a custom clothing brand!
If you have any specific questions about sizing or anything else, please feel free to send us a message as we strive to make purchasing from us as easy and hassle free as possible!
We are currently only accepting PayPal. Item(s) will be shipped to the Address on PayPal unless otherwise stated ahead of time.
Shipments take place approximately 2-3 business days after we have received full payment! We ship via USPS priority mail to anywhere within the United States =) We are not currently selling internationally, sorry! (Unless someone has information to teach us about selling out of country!) All items include tracking and insurance. Signature is available upon request.
Contact us directly about combined shipping on multiple items or for expedited Shipping!
Refunds and Exchanges
-Due to the nature of our garments, all sales are final.
-Damages due to shipping must be reported within 24 hours of receiving item(s) and must be returned unworn within 7 days. Damaged garments will be repaired or a store credit will be issued at our discretion.
-Buyer is responsible for the shipping costs of returned items.
If you have any other questions or concerns, please contact us.
Additional Policies and FAQs
Please be advised that there are dogs and cats on the premises. We endeavor to keep them away from our creations however for someone with an acute pet allergy we want to make sure that you are apprised before ordering from us.
Cleaning & Care
Hand Wash only in Luke warm water. Do not Bleach!
Last Updated February 11, 2011