Scarletrabbit's Shop Policies
Thank you for visiting my shop! Enjoy the visit, stay awhile, and if something strikes your fancy I will be honored if you purchase it and give it a new lovely home. My things are made to be worn, treasured, gifted and displayed.
All items are made in a smoke free but not pet free home (I do have cats!)
Each item is made by hand, so very small differences may occur if you purchase multiples of the same item. Also, many of my buttons are vintage and thrift store finds so may be one of a kind. I take great care to give you a quality product.
If the item you want has been sold, contact me about making one for you, or watch the shop as I restock regularly. If you have a specific color you would like, I have many other colors available, and can send you a swatch at no cost. With the wrist cuff double edging pair sets, contact me if you would like a set in a different color scheme or combination.
If you would like a larger size email me, there is no additional charge for larger sizes.
All of my original designs, such as the double edging wristcuffs, are handmade, designed and copyright to me, Scarletrabbit.
I accept Paypal and Direct Checkout as payment in US dollars. All payments should be made within 3 days.
Please allow 10 days to 3 weeks for custom items. All items in stock will ship as soon as payment is received and cleared. I send all items through USPS first class. All items are wrapped and protected against any shipping constraints.
If you require insurance contact me for any possible additional charges.
Refunds and Exchanges
I may not be able to exactly replace items lost in transit due to one of a kind items, but I will work with you to either refund or replace with a similar item.
Please contact me prior to leaving any negative feedback if you do not like an item. I will always work with you to find a way to resolve it, including remaking the piece and/or refunding part or all of the purchase price. Again, please contact me before leaving feedback, and thank you.
Additional Policies and FAQs
For large custom orders (wedding parties for instance) I do give discounts; please contact me for more information.
Last Updated July 19, 2014