MelanieCaseyJewelry

Delicate fine jewelry made by hand in Massachusetts

Massachusetts, United States · 3709 Sales

MelanieCaseyJewelry

Delicate fine jewelry made by hand in Massachusetts

Massachusetts, United States 3709 Sales On Etsy since 2009

5 out of 5 stars
(899)

Announcement   PRODUCTION TIME: Expand this banner for more information.
♡ Each piece is made by hand here in our studio, and with such a small team of us, it takes time! Please contact us if you're in any sort of rush and we'll do our best :-)

See the "Shipping & Policies" tab within each product listing for its estimated production time. Production times vary depending on the particular item.

-Click into the product listing, and just under the product image, you will see three tabs ("Item Details", "Reviews", and "Shipping & Policies")

Follow us on INSTAGRAM @melaniecaseyjewelry
♡ Be the first to see Melanie's newest creations

Sign up for our NEWSLETTER: http://www.melaniecasey.com/newsletter/
♡ Be the first to know about awesome sales & promotions

Browse the BLOG: http://www.melaniecasey.com/blog/
♡ See other clients' custom designs and get inspired!
♡ Read helpful informational posts about our metals, stones, sizing and more!

Read our ETSY FEATURE:
https://blog.etsy.com/en/2014/featured-shop-melanie-casey-jewelry/

Start pinning with us on PINTEREST:
http://www.pinterest.com/melaniecaseyllc/melanie-casey-jewelry-designs/

Other ways to follow us:
♡ Facebook
http://www.facebook.com/melaniecaseyjewelry
♡ Twitter
http://www.twitter.com/MelanieCaseyLLC

Announcement
Last updated on Apr 5, 2016

PRODUCTION TIME: Expand this banner for more information.
♡ Each piece is made by hand here in our studio, and with such a small team of us, it takes time! Please contact us if you're in any sort of rush and we'll do our best :-)

See the "Shipping & Policies" tab within each product listing for its estimated production time. Production times vary depending on the particular item.

-Click into the product listing, and just under the product image, you will see three tabs ("Item Details", "Reviews", and "Shipping & Policies")

Follow us on INSTAGRAM @melaniecaseyjewelry
♡ Be the first to see Melanie's newest creations

Sign up for our NEWSLETTER: http://www.melaniecasey.com/newsletter/
♡ Be the first to know about awesome sales & promotions

Browse the BLOG: http://www.melaniecasey.com/blog/
♡ See other clients' custom designs and get inspired!
♡ Read helpful informational posts about our metals, stones, sizing and more!

Read our ETSY FEATURE:
https://blog.etsy.com/en/2014/featured-shop-melanie-casey-jewelry/

Start pinning with us on PINTEREST:
http://www.pinterest.com/melaniecaseyllc/melanie-casey-jewelry-designs/

Other ways to follow us:
♡ Facebook
http://www.facebook.com/melaniecaseyjewelry
♡ Twitter
http://www.twitter.com/MelanieCaseyLLC

Melanie Casey

Contact shop owner

Melanie Casey

24 of 241 items · View all items

Updates

About

Welcome to Melanie Casey!

Hello! We are Melanie Casey & team. Our studio is north of Boston, MA, where we spend hours consulting with clients online, brainstorming and designing, and building original and custom designs piece by piece. We are also lucky enough to have support from our mascot Betty, our ever-growing Bernese Mountain Dog.

Melanie's antique-inspired fine jewelry designs are created using precious and semi-precious gemstones, diamonds, and solid 14k gold. Our line features skillfully crafted one-of-a-kind statement pieces, custom fine jewelry tailor-made specifically for you, and signature staple pieces essential for your jewelry box.

Made today to become precious heirlooms for future generations, Melanie Casey’s artisan pieces are designed with precision and care for detail, ensuring a quality that will endure through time. We take pride in our work, and we care about establishing and maintaining a positive work relationship with you.

In an industry that is constantly evolving, we are eager to continue to learn, adapt, grow, and experiment with our artisan jewelry line. We keep the collection fresh by constantly brainstorming new layouts and techniques, mixing and matching different cuts and colors of gemstones, and collaborating with our clients when creating their custom fine jewelry.

Each Melanie Casey piece is created with mindfulness for you and for our environment. We are committed to using only ethically sourced diamonds, gemstones and recycled metals to ensure top quality and environmentally friendly practices.

It is truly important for us to provide our clients with a professional, positive experience when working with us. Whether you have questions about designing your own custom fine jewelry or choosing a piece from the Melanie Casey collection, we’re here to help you.

When you reach out to us, you will be talking with Melanie Casey and our small team directly. We’ll be happy to answer all of your questions and provide recommendations based on our years of experience. You have our attention, and we value your feedback and questions.

We look forward to hearing from you!

Read Melanie Casey's interview, featured on the Etsy Blog: https://blog.etsy.com/en/2014/featured-shop-melanie-casey-jewelry/

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Shop members
  • Melanie Casey

    Owner, Maker, Designer

  • Hannah

    Creative Director, Client Liaison

  • Liz

    Bench Jeweler

  • Betty

    Mascot, Security Detail

Manufacturers
  • Caster

    United States

    A professional caster turns our hand carved wax models into metal.

  • Master Engraving Artist

    Maine, United States

    An independent artist hand engraves some of our jewelry designs. Engraving is completely custom, and done based on our specific design instruction.

Shop policies

Last updated on April 7, 2016
Hello, and welcome!

We are Melanie Casey & team, located just north of Boston, MA. We hand-craft our 14k gold jewelry with the ethically-sourced precious and semi-precious gemstones and gold. We specialize in custom heirloom wedding bands, engagement rings, and statement pieces as well as everyday stacking rings, stud earrings, cuff bracelets and necklaces.

We strive to make your online designing and buying experience as seamless as possible. Contact us today if you have any questions, or if you would like to begin designing a custom piece!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
♦ Payment is required in full, up front.

♦ Jewelry will not be made or shipped until payment is completed.

♦ Accepted forms of payment: Etsy gift cards and all major credits cards, as accepted by Etsy and PayPal.
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Custom Designs

Custom designs are openly welcomed! Contact us to begin creating a custom design today! Some restrictions apply.

♦ After a final design is agreed upon, full payment is required before production can begin.

♦ Custom designs are *final sale* and cannot be returned (see Returns section for more information on final sale items).
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Layaway

If you would like to pay for your jewelry in installments instead of all at once, we can set up a layaway plan for you! Please contact us directly if you would like to set up a layaway plan.

♦ You keep track of your payments, and may pay at your own pace.

♦ Full payment is required before production can begin.

♦ Please note that ALL layaway payments are *non-refundable*. If you change your mind or stop making payments, we cannot refund you.

♦ Jewelry purchased through this program is *final sale* and cannot be returned for a refund.
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Reserved Listings

If you are hoping to purchase a one-of-a-kind piece but are not yet ready to pay for the piece in full, we can reserve it for you!

♦ A 10% *non-refundable* deposit is required to reserve a listing. The piece must be paid for in full within one calendar year of the deposit payment date.

♦ Reserved listings will reopen to the public if no payment has been made within one calendar year of the deposit payment date.

♦ Full payment is required before items are shipped.
Shipping
♦ Shipping is a flat rate charge, regardless of the number of items in your order.

♦ You are responsible for providing us with an accurate, reliable, and safe mailing address.
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Domestic Shipping (to clients within the U.S.)

♦ Your order will be shipped using USPS, which will include a tracking number provided through Etsy. We offer USPS First Class, Priority, and Priority Express options for our domestic clients.

♦ A signature may be required at the time of delivery.
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International Shipping (to clients outside of the U.S.)

♦ Your order will be shipped using USPS, which will include a tracking number provided through Etsy. Tracking may only show progress as your package moves through the U.S. postal system - once your package leaves the country, the tracking number may stop updating.

♦ International orders with a value below $450 will ship with USPS First Class Mail, and will include insurance. These packages can take up to five weeks for delivery due to the amount of time that your package takes to process through your country's customs office.

♦ International orders with a value over $450 will be sent with USPS Priority Mail, and will include insurance. These shipments typically take between 2-3 weeks for delivery, depending on how long it takes for your country's customs office to process the package.
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INTERNATIONAL BUYERS - IMPORTANT NOTE - Additional fees may apply.

To all international buyers: your country's customs office may require you to pay an import fee before they deliver your package. We are not aware of the laws from one country to the next, and we will not be responsible for those fees. Contact your customs office directly if you have specific questions about these fees. If you refuse to pay for the fees associated with your shipment, the package will be returned to our studio in the U.S. by default. If this occurs, we will attempt to contact you in case there was an error. However, if we cannot reach you or if you have changed your mind, we will refund your order MINUS the 15% restocking fee and shipping charge (please see our Returns section for more information).

♦ Some countries that our clients have reported to require VAT fees: UK, Greece, Israel, Canada, Spain, Chile (this is a growing list, so please contact your country's customs office directly if you are concerned about facing import fees)
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Lost Packages

Always contact us immediately in the event that your package is lost in transit. Insurance coverage is time-sensitive, so no time should be wasted if you have not received your package within the predicted window of time.

♦ Domestic lost packages (within the U.S.):
Any orders that USPS marked as "delivered" and are subsequently lost or stolen before reaching the customer will require a *replacement fee* to remake the order. Please first contact your local postal carrier in the event that your package is marked as "delivered" through USPS but is not in your possession, as packages may require *signature confirmation*. Contact us if you are still not able to locate your package.

♦ International lost packages (outside the U.S.):
For lost parcels, we must wait 45 days (from the date the package was shipped) to file an insurance claim for international locations, as the package may still be processing through international customs. Claims must be filed no later than 90 days from the shipment date. If the package is in fact lost or stolen and the client did not declare the package missing within 90 days, a refund *cannot* be issued to the customer. If the customer wishes to replace the missing order, a *replacement fee* will be charged to the customer.
Refunds and Exchanges
Returns:

Many of our items have customized return policies, that are more strict than what is listed below. Please read your individual product listing carefully! If no return policy is specified, these guidelines will apply.

Please contact us with any questions prior to purchasing to avoid returns.

♦ All returns must be in new, unworn condition.

♦ Shipping fees cannot be refunded for returns.

♦ A 15% restocking fee will be applied on all returns (excluding sale and custom items, which are final sale).

♦ Some items will incur a 30% restocking fee, if returned. Refer to the individual listing description to find out if this will apply.

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Final Sale

♦ Custom-designed pieces are *final sale* and cannot be returned.

♦ Engraved items are considered custom and are *final sale*.

♦ Any designs made in Platinum are *final sale* and unfortunately cannot be resized with us.

♦ All sale items are *final sale* and cannot be returned nor refunded.

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Resizing / Exchanges / Upgrades

Please contact us with any questions about sizing/resizing or band width options to avoid resizing/exchanges.

♦ We strongly advise our clients to accurately determine their ring size(s) prior to ordering. Please ask about our Perfect Fit Ring Sizing System to avoid unnecessary costs! Read more about ring sizing and using our Perfect Fit Ring Sizing System here:

http://bit.ly/1KKAyCa

♦ Our ring resizing service is free to our clients in most cases. We do require a 25% ring resizing fee for all eternity bands.

♦ If you require a resize or exchange, please note that you will be responsible for all shipping costs back and forth.

♦ If you would prefer to exchange your piece (i.e. thicker ring band, or switch to a different piece of jewelry entirely), you will be able to apply the full value of your purchase to the new piece, less shipping.

♦ We cannot resize any pieces that are made in Platinum. Platinum pieces are *final sale* and cannot be returned.
Additional policies and FAQs
♦ We accept wholesale orders!

♦ If you are not a wholesale buyer, but you are planning to place a large-quantity order, please contact us directly beforehand, as all of our pieces are made-to-order.

♦ Sale items are not customizable.

♦ For helpful information about our metals and jewelry care, read more here:
http://bit.ly/20g34Hs