Close

Scentability's Shop Announcement

Welcome To Scentability, where we handcraft all wonderful things Bath, Body and Home Fragrance! Come back often, as new items are added all the time! Find me on Facebook at: www.facebook.com/scentability !!

Most items are in stock and ready to ship! Custom/"You pick the Scent" items may take up to 5 working days to be made and ready to ship. In stock items most likely ship out the next business day.

Links to my Scent Selections and Descriptions can be found at www.scentability.net at the bottom of the page.

New items are added on a weekly and sometimes daily basis! Check back often!!

Scentability's Shop Policies

Welcome

Welcome to Scentability's Etsy Shop!!

Scentability handcrafts bath, body and home fragrance products in small batches. Scentability prides itself on excellent customer service and working with the customer on custom requests! Much of our product line has evolved due to customer request!

I am a proud member and Board of Directors member of The Handcrafted Soap & Cosmetic Guild and The Tomahawk Chamber of Commerce. We were also elected to membership to the Society of Cosmetic Scientists in July of 2014!

Payment

Payment is via Paypal, Direct Checkout with Etsy, or by Check or Money Order. PLEASE make sure your shipping address is correct on your Paypal payment, as this is the address I use to print shipping labels for your order! If you would rather send payment in the form of a check or money order:

Please send to:

Scentability
11 West Wisconsin Avenue
Tomahawk WI 54487

Products will be made and sent as soon as the payment is received and check has cleared the bank. Thanks!

Wisconsin Residents pay 5.5% sales tax.

To cancel: you need to contact me via Convo Message to let me know!

I am in constant contact thru Etsy, Email or via Text message to my phone at 715-453-2277. Feel free to contact me if you have any questions or special order requests, etc.

Shipping

Shipping is via the most economical way possible, for orders under 13 ounces, this is First Class Mail. Over 13 ounces: Priority Mail. Sometimes orders may be able to fit into a small or medium sized flat-rate box for less money. In that case, I would refund any shipping in excess of $2.50 paid for shipping.

Scentability does often re-use packaging to save paper/cardboard, etc.

If you would like to have a faster shipping upgrade, please convo me and we will work it out and I will invoice you the difference via Paypal.

INTERNATIONAL ORDERS: I can and will ship to Canada and other countries on a case by case basis. Shipping cost quoted and charged at checkout DOES NOT include insurance on your product.

Refunds and Exchanges

Unfortunately, due to the nature of these products, once they leave my hands and get into yours, I will not be able to accept returns. Please convo me if there is any problem whatsoever and I will do what I can to help remedy the situation. I am a believer in customer service and the power of positive feedback and word of mouth. Therefore, I am a customer pleaser!! :)

Additional Policies and FAQs

If you are interested in acquiring my products WHOLESALE for resale in your business or store: I can do this! Minimum order is $150. Discount is 40% off the retail/etsy price. however, I cannot do individual soaps in individual fragrances at wholesale. Shipping is paid by the buyer. Contact me for Wholesale information and we can put together a custom listing for you!! Payment is due in advance.

Also Wholesale customers: I will need a copy of your vendor license/seller's permit for my files. This can be sent vie snail mail or scanned and sent vie email to scentability [!at] tds.net.

Seller Information

Contact Information:

Tricia Samundsen
Scentability
11 West Wisconsin Avenue
Tomahawk WI 54487
Phone: (920)/ 242-3029
Email: scentability [!at] tds.net
Web: www.scentability.net
Facebook: www.facebook.com/scentability
Twitter: @scentability
Phone: 715-453-2277

Last Updated December 7, 2014