ThisBraveJourney

If you purchase an item that does not fit, please contact me within 7 days of receiving it and I will be happy to exchange it for another size if the item is unworn and unwashed. Buyer pays any additional shipping charges due to exchanges. I will not accept refunds or exchanges for custom orders or items from the SALE section of my shop.

Payment must be received before your item(s) is shipped. I accept payment through Etsy via Paypal, credit card, or Etsy gift card. I do not accept cancellations after the item has been shipped.

Current turnaround times are in each listing. I will notify you if turn time will take longer than expected. If you need an item by a specific date, please contact me before purchasing. I am almost always able to accommodate rush orders.

Once the post office has received your package, I have no control over how long delivery will take. Packaged shipped to US addresses are usually delivered within 2-4 business days of shipment, but sometimes packages can take longer. The post office does not consider a package lost until 3 weeks have passed from date of acceptance. If your tracking shows that it is stuck somewhere, and has not been delivered for over 3 weeks, please contact me and we can go from there.

INTERNATIONAL BUYERS:

Please be aware your country may charge additional customs duty and/or import taxes.

Please also be aware that as the seller, I do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country.

The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, I am unable to provide an estimate for duty or VAT.

International shipping can take up to 6 weeks from date of acceptance, but most of my international customers report 2-3 week averages. If you have not received your package with 6 weeks of the acceptance date, please contact me.

FOR BOTH U.S. AND INTERNATIONAL BUYERS:

Tracking is included with every purchase. If you claim that a package was not received, but the tracking # states it was delivered, I am not responsible for replacing the item. If this happens, please check with your neighbors and other family members in your household to see if they saw or picked up a package. In the event that no one has it, my suggestion would be to speak with your mail carrier/post office directly, or file a police report for stolen property.