ScrapsANDphotoGRAFFS

modern.urban.crafty.arty.love

Kaneohe, Hawaii · 2 Sales

ScrapsANDphotoGRAFFS

modern.urban.crafty.arty.love

Kaneohe, Hawaii 2 Sales On Etsy since 2008

Announcement   New shop update coming soon!

Handmade greeting cards, gift tags, scrapbook pages, and lots more paper goodness. Don't see what you want? Convo me for a custom order!

Like us on Facebook: http://www.facebook.com/scrap.photograffs
and visit us on our blog: http://scrap-photograffs.com

Announcement

Last updated on Feb 19, 2016

New shop update coming soon!

Handmade greeting cards, gift tags, scrapbook pages, and lots more paper goodness. Don't see what you want? Convo me for a custom order!

Like us on Facebook: http://www.facebook.com/scrap.photograffs
and visit us on our blog: http://scrap-photograffs.com

Kel Acopan

Contact shop owner

Kel Acopan

Shop policies

Last updated on September 24, 2014
All items are handmade by me in a smoke-free home located in Kaneohe, HI. I love custom orders - let me know what you're looking for and I will do my best to fill the order or refer you to someone who is a better fit. Turn-around time for custom work is approx. 1-2 weeks, but because everyone and every situation is unique, I will give you a more exact estimate when I know what we're working with! Because my #1 priority is my family, I try not fill more than 4 custom orders a month, so please contact me in advance to ensure I can help you within your time frame!!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
In addition to Etsy payment/gift cards, I accept - PayPal and Money Orders. If paying via PayPal, I will ship to the address provided by them so please make sure your information is up-to-date. Items paid for via Money Orders/Certified checks will be shipped 2-3 days after payment is received. Cancellations for custom/personalized items/orders are not given once custom work has been started (generally 1-2 days after payment is recv'd), so please contact us as soon as possible.
Shipping
All items to US destinations are sent via USPS WITH delivery confirmation. Most items go first class, it just depends on the item and how fast YOU need it. Let us know your turn-around time and we will do our best to accomodate you. We are not responsible for packages that say "delivered" but not recv'd by you. You will need to contact your local post office and have them investigate the non-delivered package. Please contact me BEFORE completing your purchase if you would like to see if a cheaper shipping rate is available or if you would like to add insurance to your order.
Refunds and Exchanges
All refunds/damages must be reported within 5 days of confirmation of delivery (per USPS website). Missing packages must be reported within 14 days of shipping. If you receive an Item damaged during shipping, please contact me ASAP. You will be required to email me a photo of the damaged product and send back the package. Package must be recv'd within 14 days of initial "damaged" report. Like product refunds, postage refunds are handled on a case-by-case basis.

We will try to accommodate everyone, however, we cannot give you a refund for custom work that is made according to the request. Please contact me AS SOON AS POSSIBLE if changing or canceling a custom order.

Handmade items are non-refundable once they are shipped - generally 2-3 business days after payment/order. Items marked as "commercial supplies" are generally fully refundable provided they are in re-sellable condition. I do not refund shipping costs to return the item UNLESS I've sent the wrong thing.
Additional policies and FAQs
I am game for just about anything. Just ask. Any questions about listed items are more than welcome and personally answered by me (Kelli) or scribed by my wonderful hubby Jared. Unless noted in the listing, all papercrafting supplies used are from reputable scrapbooking/stamping companies and presumed to be scrapbook safe.

ANGEL POLICY - You are more than welcome to use any kit/tutorial/pattern to make things for commercial use PROVIDED you give credit where credit is due. A simple mention of Scraps & photoGRAFFS and a nudge (link, mention) to our Etsy store(scrapsANDphotoGRAFFS.etsy.com) is all that is needed.