ScrollsUnlimited

Scrolls Unlimited, Inc.

On Etsy since 2013

ScrollsUnlimited

Scrolls Unlimited, Inc.

10 Sales

Announcement    "Say it on a Scroll!"

Announcement

Last updated on Oct 1, 2019

"Say it on a Scroll!"

Items

Laura Derk

Contact shop owner

Laura Derk

Reviews

No reviews in the last year
  • evasuna on Aug 25, 2016

    5 out of 5 stars

    Fast production and shipping, and SO beautiful. Thank you!!

  • lalitadiniz on May 2, 2016

    1 out of 5 stars

    I ordered this scroll in March and paid for it and waited for the delivery charges and the delivery charges were sent to me $13.00 whereas the website still advertises it for £5.82. So I asked Laura Derk to refund me - she asked me to return the item (return to sender) which I did on 2nd April and till date I am still waiting for the refund. Why mislead customers with posting before ordering. She then sends me an email and returns and that she hasn't received it as yet. Can anyone tell me what is my fault - I order with one price for delivery on the website but this lady seems to completely misunderstand that its her fault and its her responsibility to refund me for the item. Still waiting. If I were you please check the delivery they will actually charge before paying for the item. I will now be in touch with paypal for refund.

    Laura

    Laura responded on May 2, 2016

    Order was shipped on time. USPS charged us more than Etsy charged for shipping. Customer was told that a refund would be issued when scroll was returned. We have not as of yet received the scroll in order to issue a refund. Misunderstanding was all on shipping - not the quality of the product - nor the time it took for us to ship it out. Looking forward to getting this settled.

Shop policies

Last updated on March 3, 2013

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Payment
Order must be cancelled within 24 hours to receive full refund.
Shipping
Scroll Products will be shipped through the USPS.