SeasideSass

Customs gifts for every occasion

Jacksonville, Florida | 6734 Sales

5 out of 5 stars (1314)

SeasideSass

Customs gifts for every occasion

Jacksonville, Florida 6734 Sales On Etsy since 2014

5 out of 5 stars (1314)

Shop owner

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  • Baptism gift, first communion gift, Personalized Cross, Wooden Cross, Baptisim Cross, Wooden Name Cross, first communion gift

    $13.00 Bestseller

  • Rustic wedding, rustic wedding decor, Wooden table numbers, wedding table numbers, floral table numbers

    $3.00

  • Wooden monogram wall hanging, Wooden Monogram, unpainted wooden monogram

    $6.00

  • DIY family sign, Family door sign, wedding name sign, last name wreath, personalized door hanger, wood name door sign, new home door hanger

    $17.00

    • Announcement   🐠🐠🐠Please make sure to read item descriptions fully as this ensures you’re aware of what you’re purchasing. Please also note the processing times are BUSINESS days which are Monday-Friday (unless there’s a holiday) from 9:00-4:00. We are closed when the post office is closed! Please message with any questions prior to purchase. Happy Shopping!🐠🐠🐠

    Announcement

    Last updated on Feb 17, 2019

    🐠🐠🐠Please make sure to read item descriptions fully as this ensures you’re aware of what you’re purchasing. Please also note the processing times are BUSINESS days which are Monday-Friday (unless there’s a holiday) from 9:00-4:00. We are closed when the post office is closed! Please message with any questions prior to purchase. Happy Shopping!🐠🐠🐠

    Jamie Petteway

    Contact shop owner

    Jamie Petteway

    Items

    Request Custom Order
    Contact shop owner
    6734 Sales
    1147 Admirers
    View all 217 items

    Reviews

    Average item review
    5 out of 5 stars
    (1314)
    See reviews that mention:
    quality 128 shipping 150 customer service 88
    View all 1314 reviews

    About

    Hello...welcome to Seaside Sass. Growing up in the south I love all things personalized. This business started off with little girls hairbows, but has since turned into handmade designs to brighten up every room in the house. Thanks to the love and support of my husband we purchased our very own laser cutter. I can't wait to start expanding my business by offering so much more. From rubber address stamps to big wooden monogram initials and names. Everyone is sure to find something they'll love. We can't wait to see what our future holds. None of which would be possible without the support from family, friends and all of my customers.

    Around the web

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    Shop members

    • Jamie Petteway

      Owner, Designer, Customer Service

    • Art Petteway

      Owner, Shipper

    Shop policies

    Last updated on January 23, 2019
    We care about the quality of all of our products. There is something for everyone. We also love custom orders, so if you have an idea just let us know and we will do our best to bring your idea to life.

    Accepted payment methods

    Paypal Visa Mastercard American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I don't accept returns, exchanges, or cancellations
    But please contact me if you have any problems with your order.
    Returns and exchange details
    Due to custom requests of color or sizing / Personalization, I DO NOT offer refunds. I will replace any defective item with an identical item provided that I have pictures of the defective item along with the packaging the item arrived in. I will need this in order to file a claim with the post office. All orders do go through inspection and will only be mailed out if 100%. It is the buyers responsibility to carefully remove their item from the box. Please do not slide your item out of the box. This may cause your monogram to snap. Please read the entire description before purchasing your item.

    If an item did arrive broken you must contact me within 48 hours of delivery. You must provide pictures of the broken item as well as the packaging. You will NOT receive a refund or a new item without providing the above.

    I do strive for customer satisfaction so if for any reason you aren't happy with your purchase please contact me so we can resolve the issue together.
    Payment
    Your order enters our work queue as soon as payment is received. Please refer to your receipt for your estimated ship date. Please note this date does not include any holidays. If you ordered an item that is stained or painted you could see a delay of no more than 2 business days as sometimes weather can be an issue.
    Shipping
    All items are shipped to the address you have on file with etsy. There are 2 places during the checkout process for you to verify it is being shipped to the correct place. Our shop is not responsible if your item is mailed to the address on file and it is incorrect. In the event this happens the buyer is responsible for paying the additional shipping fee to have the item shipped again once it arrives back to us.

    Please notice the SHIPPING DATE on your ETSY receipt. This is the date I go by as a shipping date. Items are made as orders are received. This includes all local orders. I ship orders using USPS First Class or USPS Priority mail. Shipping takes between 2-5 days in the USA, depending on the shipping method and weather delays. These dates are all estimates. While 99% of orders are shipped by the expected ship date there could be delays to orders with certain holiday seasons or to orders that require spray painting as weather can sometimes be an issue. These delay never run over 2 days past the expecting ship date.


    PayPal Customers- Shipments are made with delivery confirmation to the address on file with PayPal. Please make sure to update your address with PayPal before purchasing. Refunds are not available for purchases sent to the wrong address.

    Direct Checkout Customers- Shipments are made with delivery confirmation to the address on file with Etsy. Please make sure to update your address with Etsy before purchasing. Refunds are not available for purchases sent to the wrong address.

    I do have a coupon code set up for all of my local (Jacksonville, FL) customers. Anyone who uses this coupon is EXPECTED to pick their order up. Your purchase WILL be cancelled if you use this code without permission. This code is not to be used with the intent of receiving free shipping.
    Additional policies and FAQs
    We are open Monday-Friday from 9:00-4:00. We are closed when the post office is closed. We are also close Christmas Eve and New Year’s Eve.

    More information

    Last updated on Jan 5, 2019
    Frequently asked questions
    Custom and personalized orders

    We will provide 3 proofs upon request before purchase. Once you purchase the item we will be happy to make as many changes to your order as you’d like. Part of the cost is the time it takes to design custom orders.

    What is my current turnaround time

    Please see the turnaround time per listing. I keep these up to date for each item. If your item needs painting or staining, please add an additional 2 business days to the processing time.