SecretFind

Kharkiv, Ukraine · 1692 Sales

SecretFind

Kharkiv, Ukraine 1692 Sales On Etsy since 2011

5 out of 5 stars
(341)

Announcement   "SecretFind" is a cheerful and comfortable studio, where you are always welcome!
I hope you’ll find your lovely jewelry here :)

Announcement

"SecretFind" is a cheerful and comfortable studio, where you are always welcome!
I hope you’ll find your lovely jewelry here :)

Julia and Alina

Contact shop owner

Julia and Alina

Reserved for Julie.
US$10.00
View all 51 items

Shop policies

Last updated on August 4, 2015
Welcome, friends!
It’s a pleasure meeting you here :)
My name is Julia and please feel free to ask any question regarding jewelry.

SecretFind is a cheerful and comfortable studio, where you are always welcome!
I hope you’ll find your lovely jewelry here :)

Accepted payment methods

Payment
• I only accept PayPal.

• Unpaid orders are cancelled in three days. But if you have problems with payment or making orders please always feel free to contact me. I will be glad to help you.

• Each order will be carefully packed up and sent during 2-5 days after you made a payment.

• The buyer is responsible for all duties and taxes incurred.
Shipping
*DELIVERY DETAILS*

• Orders are sent via post during 2-5 days since you made payment.
Sunday is a day off at post office, so we cannot send orders on Sunday.

• All packages are sent via international registered airmail from Kharkov, Ukraine.
Each order has a separate number, so it is possible to track location of your package.

• Delivery takes about 2-3 weeks (sometimes up to 1 month) depending on your location. Please note, very occasionally a package may take longer than expected. If your package hasn't arrived by then please get in touch. There can be delays in customs during holidays also.

• Package is considered as lost if it doesn't come within 1,5 month (7 weeks) from posting date and tracking info approves that.
I will fill in the claim about the lost on our own. While the claim is being proceed, I would resend the same items to you or refund the full amount of order - you choose the best option for you.

• Your order can be canceled if the goods have not been shipped.
If you cancel, we will refund you the price of the goods of commission excluding PayPal (3%) and of commission agent (9%), which will not be returned to the seller in case of cancellation.


*ADDRESS FOR DELIVERY *

When you make an order, please check correctness of your ETSY address, it is used for sending packages.
If you are buying a present, it is possible to specify recipient address. We will make everything possible to make your friend happy :)
Also we can attach a nicely designed congratulation message to the package, if you write the text to us in a message.
Refunds and Exchanges
I always care about quality, when I make jewelry. And I always check it twice before delivery and pack it up in safe package. I hope that you will be pleased with your jewelry and will love it. But if you have any problems with delivery or careless package treatment from side of post service, or your expectations about jewelry are not exactly the same as you imagined, please contact me – we will find a way out of any problem! :)
Additional policies and FAQs
Please be advised that when you make an order, color of jewelry may be a little different from one you see on the screen. We always try to make photos with the most realistic colors. But colors can be a little different – it depends on calibration and settings of your monitors.
It is also very important that you read item description: there you can always find the most detailed description of jewelry.