SecretFriends

Cute toys and cross stitch patterns for a good mood :-)

Kurgan, Russia | 68 Sales

SecretFriends

Cute toys and cross stitch patterns for a good mood :-)

Kurgan, Russia 68 Sales On Etsy since 2015

5 out of 5 stars (15)
Elena Sergeeva

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Elena Sergeeva

View all 54 items

Reviews

Average item review
5 out of 5 stars
(15)
See reviews that mention:
quality 2 customer service 2
View all 15 reviews

Shop policies

Last updated on November 25, 2016
Hello and welcome to my shop!
I love creating small positive toys which do this world kinder and brighter.
I hope, you will find your friends here!

Accepted payment methods

Paypal
  • Other Method
Returns and exchanges
Due to the nature of the items there will be no refunds or returns. If you are dissatisfied with your order or a specific item in your order please contact me to discuss!
Payment
As payment I accept PayPal.
Shipping
I will send your purchase in 1-3 working days after receiving payment.
Each additional item ships fro free. You pay 5$ shipping for 1 or 10 miniatures.

I ship to your Etsy address, so please make sure it is absolutely correct.
Shipping to another recipient is possible too, gift wrapping and card are with no extra charge. Just leave me a note!

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***INFORMATION FOR CUSTOMERS FROM THE UNITED STATES***

Occasionally packages are shipped by sea instead of air though I always pay delivery with air. So shipping can take longer - about 2 months before you get the toys. I cannot do anything about it. It is like that to USA only. By buying my toys you agree to wait if your package delayes this way - tracking number will be given so you will be able to trace the package.
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All items are shipped with registered air mail. Ready to ship items - Your package will be shipped within one to three working days. If your toy is made to order, it takes 5-10 days before shipping to complete it, depends on situation with number of orders I have in present time. Shipping is with tracking number.
Shipping from Russia takes about 20-30 days to Europe, 30-45 days to USA (can take up to 3 months) and Canada, 25-40 days to Australia and New Zealand. It can take longer than that in November-December.
I do always refund or send you another item for replacement if package gets lost or shipping takes more than 4 months.